Change Manager

4 weeks ago

Pune, India NCS Group Full time

Are you looking for value-adding and impactful work?


Do you want to make a difference with your expertise?


With us, you’ll be able to make it happen.


NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.


We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.


What we do

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.


We’re searching for a Change Manager to be part of our diverse team of talent here at NCS


If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you


What we seek to accomplish together:


  • Accountable for setting and governing change across the CTS Service & Fulfilment Unit. This role will require close collaboration with Vendors, CFU, IT & Networks to develop and implement effective strategies & processes across the CTS and Service & Fulfilment domain
  • Accountable for managing vendors/skill groups to complete impact assessments of change requests within the SLA for all systems/applications within the Service & Fulfilment domain
  • Accountable for ensuring that a holistic view of each change is taken and that all aspects of the release, both technical and non-technical are considered
  • Development & governance of change management processes across the service & fulfillment domain
  • Follows the change/release management process, providing guidance and direction.
  • Chairs the CR prioritization meetings with business stakeholders and vendors every week, on systems/applications where resource constraints are
  • Liaises with business stakeholders, system owners, and others as deemed necessary to establish agreed release priorities and to agree an acceptable time/date for the implementation of changes and releases
  • Prepares e2e IT quotes to business Keeps information of CRs in CRIMS up-to-date
  • Identification of cross-divisional programs to prevent duplication of effort.


Experience and Qualifications:


  1. Tertiary education with a Degree in Computer Science, IT, software, or computer engineering fields or equivalent
  2. 8+ years of small to medium-scale project management experience. Uses planning and processes to achieve
  3. Software Engineering, Project Management and Support Methodologies
  4. ITIL knowledge
  5. Possess excellent communication, collaboration, presenting and influencing skills, particularly in liaison with internal & external service providers and senior management
  6. Attention to detail in ensuring methodologies are followed/implemented


About NCS Group


We want to create the extraordinary and to impact millions of people every day.


We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top-quality services.


We want to invest in you


Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.


We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.


We’re here to make the extraordinary happen.

Learn more at ncs.co and our Career site.

  • All profiles are handled with the highest level of confidentiality.

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