Inchcape Shipping Services
3 days ago
Key Accountabilities :
- Collaborating with business units to understand data requirements and ensure data is accurate and reliable.
- Identifying and resolving data quality issues through data profiling, analysis, and cleansing.
- Implementing data quality tools and technologies to improve data accuracy and consistency.
- Providing training and support to end users on data processes and standards.
- Performing data audits and compliance checks to ensure data meets regulatory
requirements.
- Managing data migration and integration projects to ensure data consistency across systems.
- Developing reports and dashboards to monitor data quality and performance.
- Frequent data quality check
Key Deliverables :
- Provide support to new products during pilot, go-live and handover to BAU support.
- Dara quality assurance.
- Data Analytics and reporting.
- Data migration / Integration mapping.
- Training / Knowledge transfer to BAU support.
- Continuous Improvement Assisting to automation process.
- Responsible for data implementation in Experience & Skills :
- 5+ years of experience in IT Application Support and Service delivery
- Excellent written and verbal communication and negotiation skills, including the ability to
relate effectively to users at all levels and careful attention to detail.
- Flexible in meeting the demands of the role, as the role may involve some evening and
occasional weekend work, as well as being on call for incident management.
- Experience of creating and maintaining a project plan
- Excellent analysis and problem-solving :
- Knowledge of shipping / port agency domain.
- IT application Early Life Support experience.
- Experience in global organisation and services.
- IT partner / vendor management.
- Experience in Zoho Service desk.
- Accreditation or qualification in a computing discipline.
- Have demonstrable experience and aptitude in working in a matrix organisation where effective and robust negotiating and influencing skills are used successfully while maintaining good working relationships with members of that organisation.
- Sufficient technical background to understand the different architectures of the core systems, and to understand the impact of new technologies; experience of enterprise level applications will be an advantage.
Education and Professional Qualifications :
- Education to degree level or able to offer the equivalent in terms of professional training and experience.
- ITIL Certification
- Experienced in Data analytical skill set.
- Experienced in any data analytical tool.
- Experienced in data cleansing.
- MDH certification (Dell :
- Six Sigma/Lean Green Belt.
- COBIT certified.
Other Requirements :
- Ability to Travel internationally
- This role requires out of hours support and on call.
Desirable :
- Multi language
(ref:hirist.tech)-
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