Inchcape Shipping Services

Job Title : Techno-Functional Consultant To : Product Manager - Finance

Workplace Values :

The post holder will be expected to operate in line with and fully adopt our Workplace Values, which are :

Global Perspective

We connect the world and see the bigger picture.

The Power of People

We rely on the strength of local agent knowledge and adopt new thinking and push for positive change in our industry.

Job Purpose :

The holder of this position is expected to act as the senior techno functional expert, in a team of other techno functional experts, understanding and implementing ISS Finance requirements in the areas of :

- procure to pay,

- record to revenue,

- order to cash,

- treasury management,

- tax,

- reporting

to enable business financial operations through effective adoption of features from our portfolio of finance products (Eyeshare, Unit4, Kyriba, Sidetrade, Esker etc.), as well as through the adoption of best practices.

Duties and Responsibilities :

- Work collaboratively with cross functional teams, including developers, product managers and support teams.

- Work with BA/product owner to understand customer needs and challenges and to produce low level design and realistic estimates.

- Assist Senior and Lead Techno functional consultants with various tasks throughout the project/product lifecycle

- Translate business requirements into technical specifications and design solutions that leverage the full capabilities of the platform.

- Develop and maintain technical and functional documentation for future reference and knowledge sharing.

- Provide expertise in data migration, system integration and reporting solutions.

- Conduct gap analysis and propose system enhancements to improve efficiency.

- Configure high quality and maintainable Unit4, Eyeshare, Kyriba, Sidetrade, Esker and related integration business processes.

- Implement and roll out configurations globally across product suite as part of deployment plan.

- Conduct thorough testing as per documented acceptance criteria and support user acceptance testing and cross product integration tests to ensure solution quality and a seamless user experience.

- Offer L3 technical support, troubleshooting for complex issues and Hypercare during deployment

- Propose/follow SOP for individual deployment and releases or coordinate with release management team for planned deployment and releases.

- Practice DevOps with automation first mindset, with excellent understanding of branching strategies, version control, best configuration, coding, testing practices, build management, CI/CD pipeline.

- Stay updated with latest SaaS trends and technologies to provide innovative solutions.

- Ensure compliance with industry standards and best practices.

- Ensure Agile methods are adopted, including the appropriate and prompt update of JIRA and Confluence

- Ensure effective participation in Scrum ceremonies including daily stand up, sprint review, sprint planning, sprint retrospective.

- Demonstrate a growth mindset, look for opportunities to collaborate with your peers and continuously improve how we operate and deliver value to the business.

- Participate in user training and knowledge transfer activities.

- Root cause analysis of problems and implement permanent solutions for resolution of root cause

Person Specification :

Knowledge :

- Any Professional degree : B.E/B.Tech/MBA (With Finance domain experience), Masters in finance/ M.com with Computers/CA/ICWA.

- Techno-functional expertise in SAAS ERP preferably Unit4 Financials, Eyeshare P2P.

- Experience in Finance domain : Purchase to Pay, General ledger, Accounts receivable, Accounts Payable

- Technical Knowledge : SQL, Webservices (XML, SOAP, HTTP, REST API), SoapUI

- Agile product management tools (Preferably anyone) : Jira, Confluence, Rally, Azure DevOps.

- DevOps tools (desirable) : Bitbucket/GitHub, Sonar Cube, Team City

- Knowledge of maritime (desirable)

Skills :

- Effective verbal & written communication skills

- Excellent analytical, problem solving and trouble shooting skills.

- Strong collaborative and partner approach

- Software engineering skills with high tech

- Agile development methodologies

- DevOps mindset

- Ability to work independently and manage multiple projects simultaneously while meeting deadlines.

Experience :

- 3 to 5 years in Implementing and customizing SAAS ERP financials preferably Unit4 Financials.

- Configure and customize SAAS ERP financials for Record to revenue, Requisition to check, Order to cash business process.

- JavaScript Framework, React, Typescripts, Webservices, REST API, SoapUI, AWS Cloud, Middleware.

- Data migrations/transfer, upgrade, SQL, Report building and BI tools.

- Develop business critical systems integrations & RPA.

- Production deployments, L1-L2-L3 support management

- Scrum/Agile delivery model

- DevOps.

Character and Personal Qualities :

- Inchcapes Clarified Personality

- Assertive, point the way provide solutions and lead by example.

- Articulate, share expertise, knowledge and opinions with passion and precision.

- Uncomplicated, smooth, and efficient service

Other Requirements :

- Ability to travel (national and international) and work flexibility.

- Able to work from home.

- Out of hours or on call support as required

QHSSE Health, Safety, Security and Environment (Mandatory requirements)

- Championing appropriate health, safety, security, and environment (HSSE) risk assessments becomes part of the company culture.

- Accountable for the implementation and monitoring of actions that mitigate risk and enhance controls/processes, to ensure that QHSSE of all Inchcape Stakeholders are known and staff/suppliers/crew feel empowered and accountable for their own safety.

- Ensure full compliance with, and implementation of, the Inchcape QHSSE Management System

Compliance and Ethics Commitment :

I will ensure that I read, understand, and comply with the Inchcape Code of Business Conduct and Ethics, and all Inchcape Compliance policies.

I commit to avoiding any activity that might lead to, or suggest, a breach of these policies.

If there is an element of doubt, I will seek clarification.

The term Compliance covers all legislation, rules, and codes in which the company must adhere to.

I commit to speaking up if I become aware of any misconduct within Inchcape.

I confirm that I will complete any training in relation to Compliance and Ethics and will continually support and demonstrate the principals laid out in the ISS Code of Business Conduct and Ethics.

I understand that a breach of Company policies, a failure to carry out necessary training, or a failure to speak up, may lead to disciplinary action being taken