Inchcape Shipping Services

Job Overview :

Function : Group IT

Office/Location : Chennai

Job Title : DevOps Engineer

Reports To : DevOps Lead

Workplace Values :

The post holder will be expected to operate in line with and fully adopt our Workplace Values, which are :

Global Perspective :

We connect the world and see the bigger picture.

The Power of People :

We rely on the strength of local agent knowledge and relationships.

Progress :

We adopt new thinking and push for positive change in our industry.

Job Purpose :

To ensure continuous quality is in built into the software development process to minimize defect leakage by strictly adhering to shift-left QA principles and shift-right production testing.

Duties and Responsibilities :

- Review and understand ISS enterprise IT and applications architecture, product management and product delivery frameworks

- Implement and scale AWS environments with IAC and terraform.

- Review and understand product specific architecture, design, and technology stack, define and setup development, test, release, update, and support processes for DevOps operations

- Implement best practices across environments and CI process.

- Configure DevOps tools and monitoring for automation and observability monitoring.

- Site Reliability Engineering, implement processes for analysis and troubleshooting, monitor environments focusing on performance and availability.

- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline

- Incident, Problem and Change management and root cause analysis

- Coordination and communication within the team and with product stakeholders

- Mentoring and guiding the team members

- Monitoring and measuring user experience and product KPIs

- Flexible working providing support out of hours if required.

Person Specification :

Knowledge :

- AWS Solutions Architect professional certification

- A strict Agile practitioner with master level experience in using tools like Jira, Confluence

- Expert level knowledge of DevOps tools like Bitbucket/GitHub, Sonar Cube, CAST, Team City, Jenkins

- Expert level knowledge of telemetry and observability platforms like ELK stack, Grafana, AWS Cloud Watch etc.

- Database technologies preferably RDS Postgres SQL

- Infrastructure as code (terraform)

- Expertise in one or more technologies : XML, JSON, YAML

- Pipeline as code

- Rabbit MQ or AWS MQ.

- AWS cloud native development using EC2, Lambda, S3, Simple Que Service etc.,

- C#, .NET, NodeJS, Web API.

- Scripting languages preferably python, PowerShell

- Understanding of SDLC, ITIL processes beneficial.

Skills :

- Effective verbal & written communication skills

- Excellent analytical, problem solving and trouble shooting skills

- Strong collaborative and partner approach working with global teams.

- Software engineering skills with high tech resilience

- Agile development methodologies

- DevOps mindset and Live site first approach

Experience :

- 6+ year of experience in AWS and DevOps tools for CI/CD pipeline and all the DevOps phases

- Experience in configuration management tools such as Ansible, Saltstack, and Puppet, etc.

- Experience in coding and scripting solutions such as bash, python and power shell, etc

- Experience in building VM's and containerization using Kubernetes and Docker etc

- Excellent knowledge of Linux and Windows operating systems.

Character and Personal Qualities :

-Inchcape's Clarified Personality

- Assertive, point the way provide solutions and lead by example

- Articulate, share expertise, knowledge and opinions with passion and precision

- Uncomplicated, smooth and efficient service

Other Requirements :

- Ability to travel (national and international) and work flexibility

- Able to work from home

QHSSE - Health, Safety, Security and Environment (Mandatory requirements) :

- Championing appropriate health, safety, security and environment (HSSE) risk assessments becomes part of the company culture.

- Accountable for the implementation and monitoring of actions that mitigate risk and enhance controls/processes, to ensure that QHSSE of all Inchcape Stakeholders are known and staff/suppliers/crew feel empowered and accountable for their own safety.

- Ensure full compliance with, and implementation of, the Inchcape QHSSE Management System

Compliance and Ethics Commitment :

I will ensure that I read, understand and comply with the Inchcape Code of Business Conduct and Ethics, and all Inchcape Compliance policies.

I commit to avoiding any activity that might lead to, or suggest, a breach of these policies.

If there is an element of doubt, I will seek clarification.

The term 'Compliance' covers all legislation, rules and codes in which the company must adhere to.

I commit to speaking up if I become aware of any misconduct within Inchcape.

I confirm that I will complete any training in relation to Compliance and Ethics, and will continually support and demonstrate the principals laid out in the ISS Code of Business Conduct and Ethics.

I understand that a breach of Company policies, a failure to carry out necessary training, or a failure to speak up, may lead to disciplinary action being taken.

Please note that this job profile is not intended to be exhaustive and the post holder is expected to take other duties and responsibilities commensurate with the level of this post as directed by the Line Manager