Current jobs related to Customer Success Specialist - New Delhi - Unboxfame Official

  • Customer Support Specialist

    3 weeks ago

    Delhi, India Customer Compass Full time

    Job Title :Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...

  • Customer Success Specialist

    4 weeks ago

    Delhi, Delhi, India Moonpreneur Inc Full time

    Job Title: Customer Success Specialist/Career CounsellorMoonpreneur Inc is seeking a highly skilled Customer Success Specialist/Career Counsellor to join our team. As a key member of our customer success team, you will be responsible for educating potential US customers about our product and service, handling questions, comments, and complaints, and...

  • Customer Success Specialist

    4 weeks ago

    Delhi, Delhi, India Moonpreneur Inc Full time

    Job Title: Customer Success Specialist/Career CounsellorMoonpreneur Inc is seeking a highly skilled Customer Success Specialist/Career Counsellor to join our team. As a key member of our customer service team, you will be responsible for educating potential US customers about our product and service, handling questions, comments, and complaints, and...

  • Customer Service Representative

    4 weeks ago

    Delhi, Delhi, India Customer Compass Full time

    Customer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...

  • Customer Success Technical Specialist

    2 weeks ago

    Delhi, Delhi, India Wobot Full time

    Customer Success Technical SpecialistWe are seeking a highly skilled Customer Success Technical Specialist to join our team at Wobot. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients to ensure their success with our products and services.Responsibilities:Own the...

  • Customer Success Specialist

    3 days ago

    delhi, India Kasplo Full time

    As a Customer Success Specialist, you will be the primary point of contact for customers, ensuring they derive maximum value from our products or services. Your role is pivotal in fostering strong relationships with customers, addressing their needs, and ensuring their satisfaction and retention. You will work closely with the sales, support, and product...

  • Customer Success Specialist

    2 days ago

    Delhi, India Kasplo Full time

    As a Customer Success Specialist, you will be the primary point of contact for customers, ensuring they derive maximum value from our products or services. Your role is pivotal in fostering strong relationships with customers, addressing their needs, and ensuring their satisfaction and retention. You will work closely with the sales, support, and product...

  • Customer Success Specialist

    4 weeks ago

    Delhi, Delhi, India JoVE Full time

    The RoleWe are seeking a highly motivated and organized Customer Success Specialist to join our team at JoVE. As a key member of our customer-facing team, you will be responsible for helping teachers at school districts integrate our content and resources into their syllabi and activities.ResponsibilitiesCustomer-facing role with a focus to set up meetings...

  • Customer Success Specialist, Life Science

    4 weeks ago

    Delhi, Delhi, India JoVE Full time

    Job Title: Customer Success Specialist, Life ScienceAt JoVE, we are seeking a highly motivated and experienced Customer Success Specialist to join our team. As a Customer Success Specialist, you will be responsible for helping researchers and faculty members at international universities and research centers integrate JoVE's content into their syllabi and...

  • Customer Success Specialist

    2 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Responsibilities:• Take over customer relationships as soon as sales are...

  • Customer Success Specialist

    2 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients in the hospitality industry.Responsibilities:Take ownership of customer relationships from the...

  • Customer Success Specialist

    1 month ago

    New Delhi, India Socioh: Branded Catalogs for Meta Full time

    HOW TO APPLY:Please email the following to: resume.Acover letterexplaining why you are the perfect fit for Socioh.A140-character descriptionof yourself. Feel free to make this fun & interesting - we love people who can say a lot in just a few words.IMP: No application will be accepted without the above.ABOUT SOCIOH:Socioh is a leading social advertising...

  • Customer Success Specialist

    2 weeks ago

    Delhi, Delhi, India Zeca Tech Full time

    Customer Success Manager at Zeca TechJob SummaryThe Customer Success Manager plays a vital role in ensuring customer satisfaction and retention within our organization. They are responsible for establishing strong relationships with customers, understanding their needs, and providing solutions to ensure their success with our products or services.Key...

  • Customer Success Manager

    1 month ago

    new delhi, India Zeca Tech Full time

    OverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...

  • Customer Success Manager

    2 months ago

    New Delhi, India Zeca Tech Full time

    OverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...

  • Customer Success Manager

    3 weeks ago

    new delhi, India Zeca Tech Full time

    Overview The Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...

  • Customer Success Manager

    3 weeks ago

    New Delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success Manager Job Role Customer Success Manager Job Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand Renew GU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking and...

  • Customer Success Specialist

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistAt Feufo Inc, we are seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Your primary goal will be to provide exceptional customer service, ensuring that our...

  • Customer Success Manager

    4 weeks ago

    new delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...

  • Customer Success Manager

    3 weeks ago

    new delhi, India Proactive Data Systems Pvt. Ltd. Full time

    Job Description Customer Success Manager Job Role Customer Success ManagerJob Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for...

Customer Success Specialist

2 months ago

New Delhi, India Unboxfame Official Full time

Job Description:


We are seeking a highly motivated and skilled CRM Specialist to join our dynamic team. As a CRM Specialist, you will play a crucial role in managing our Customer Relationship Management (CRM) system, ensuring its effectiveness in supporting the sales team and enhancing customer retention strategies. The ideal candidate will have a strong understanding of CRM principles, excellent communication skills, and a proactive approach to optimizing customer relationships.


Key Responsibilities:


CRM Management:

1. Oversee the day-to-day operations of the CRM system.

2. Ensure data accuracy, completeness, and consistency within the CRM database.

3. Implement best practices for data entry, maintenance, and data security.


Customer Retention:

1. Develop and implement strategies to enhance customer retention.

2. Analyze customer data to identify trends and opportunities for improvement.

3. Collaborate with marketing and sales teams to create targeted retention campaigns.


Sales Team Support:

1. Provide support to the sales team in utilizing the CRM system effectively.

2. Conduct training sessions to ensure the sales team is proficient in using CRM tools.

3. Collaborate with sales leadership to understand their needs and tailor CRM functionalities accordingly.


Reporting and Analysis:

1. Generate reports and dashboards to provide insights into customer behavior and sales performance.

2. Analyze CRM data to identify areas for improvement and implement solutions.


Automation and Integration:

1. Explore opportunities to automate processes within the CRM system.

2. Work with IT and other relevant departments to integrate CRM with other business systems.


Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or a related field.

2. Proven experience in CRM management and customer retention strategies.

3. Familiarity with CRM software and tools.

4. Strong analytical and problem-solving skills.

5. Excellent communication and interpersonal skills.

6. Ability to work collaboratively in a team environment.

7. Detail-oriented with a focus on data accuracy.

8. Candidates with Internship experience are most preferred