Boutique Manager

2 weeks ago


Hyderabad, India Massaya Full time

Massaya is a boutique winery established in 1992 by the Ghosn brothers in partnership with French wine families. It started with the iconic blue arak bottle and built a solid reputation locally and internationally. Today, Massaya operates across three locations in Lebanon: Tanaïl in the Beqaa Valley, Faqra with a Wine Resort, and the main offices in Baabda. Massaya is embracing modern practices by operating with international firms and enhancing its brand equity and marketing departments.

  • Ensure a seamless customer experience, manage the boutique team, and drive sales while maintaining the Massaya brand's premium image.
  • Ensure an exceptional customer experience through knowledgeable service and a welcoming atmosphere.
  • Develop relationships with visitors and key accounts.
  • Manage an event and product calendar to enhance brand equity.
  • Coordinate with the ad agencies and marketing team to manage the social media account and the activation programs.
  • Meet boutique sales targets through a dynamic marketing program to boost performances.
  • Manage day-to-day operations, including staff supervision, stock, and merchandising.
  • Conduct regular training and motivate the boutique team to provide excellent service and meet sales growth.
  • Coordinate with the concerned offices in Baabda and Tanaïl for stock replenishment, finance, and HR matters.

  • Experienced: At least 3 years of working experience in boutique or retail management, preferably in the wine or luxury sector.
  • Dynamic: Ambitious and proactive with the ability to engage and motivate staff.
  • Customer-Focused: Strong communication and interpersonal skills, with a passion for customer service.
  • Tech-Savvy: Ability to coordinate with internal departments and manage inventory systems.
  • Flexible: Able to work weekends and holidays, particularly during peak seasons.
  • Proximity: Residing within less than 40 minutes of our Faqra location is a must.

  • Work Schedule: 8 hours per day, with the schedule adjusted based on seasonal needs, particularly during high seasons, weekends, and holidays.



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