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Customer Support

2 months ago

Hyderabad, India OSR travelservices private limited Full time

Responsibilities:

  • Respond to customer inquiries, assist with bookings, and handle any post-sales
  • requests.
  • Manage customer relationships and maintain regular communication.
  • Address issues or complaints, ensuring customer satisfaction.
  • Handle ticketing, bookings for hotels, transport, and other services.
  • Maintain client records, manage documentation, and assist with payments.

Ideal Background:

  • Strong customer service skills, familiarity with travel software (CRMs, booking platforms), and attention to detail.

Recommended Software:

  • Booking and Reservation Systems: Amadeus India/ Travel Boutique Online (TBO)