Customer Support
1 month ago
Company Overview
Vindhya E-Infomedia Pvt. Ltd. is a BPO started in 2006 with the vision of bringing Business and Philanthropy together. The company aims to provide employment opportunities to people from communities such as People with Disabilities, socially disadvantaged women, and Border cases of Autistic. They also focus on women from BPL families to create an inclusive workforce. Vindhya has been successful in bringing financial independence and dignity to the lives of these individuals. The company offers high-quality and cost-effective Contact Center and Data Solutions to multinational companies in various sectors. They have received recognition and awards for their initiatives in creating employment opportunities.
Job Overview
We are hiring for the role of Customer Support at Vindhya E-Infomedia Pvt. Ltd. This is a full-time position based in Hyderabad, Telangana, India. As a Customer Support representative, you will be responsible for providing assistance and support to customers, resolving their queries, and ensuring their satisfaction. This is a great opportunity for freshers with less than 1 year of experience to start their career in the BPO industry.
Qualifications and Skills
- Fluency in English, Hindi, and Telugu speaking
- Willingness to work in flexible shifts (24x7)
- Educational qualification of 12th pass or equivalent
- Basic computer knowledge
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well in a team
- Attention to detail and accuracy
Roles and Responsibilities
- Answering customer inquiries and providing information about products/services
- Resolving customer complaints and ensuring customer satisfaction
- Handling customer issues via phone, email, and chat
- Identifying and escalating priority issues
- Providing accurate and complete information to customers
- Maintaining customer records and updating the database
- Coordinating with other teams to resolve customer problems
- Following up with customers to ensure their issues have been resolved
- Adhering to company policies and procedures
-
hyderabad, India Tek Support Full timeJob Description: We are seeking an experienced Electrical Engineer with expertise in machine-level automation and process plant automation, preferably in the CPG/FMCG industry. The role involves developing and executing automation projects using Siemens technologies and ensuring efficient machine and process control. Key Responsibilities: Develop and...
-
hyderabad, India Tek Support Full timeJob Description:We are seeking an experienced Electrical Engineer with expertise in machine-level automation and process plant automation, preferably in the CPG/FMCG industry. The role involves developing and executing automation projects using Siemens technologies and ensuring efficient machine and process control.Key Responsibilities:Develop and program...
-
Customer Support
6 months ago
Hyderabad, India NOHUNG PRIVATE LIMITED Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
-
Customer Support
6 months ago
Hyderabad, India Impel Ventures Pvt. Ltd Full timeCustomer Support With good communication skills. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...
-
Customer Support
5 months ago
Hyderabad, India Lancesoft Full time**Profile**: Domestic /Voice Process **Designation**: Customer Support Associate **Experience**: Fresher **Location**: Hyderabad (Work From Office ) **COMPANY NAME - IDFC FIRST Bank** **Key Responsibilities** - Answer customer inquiries and provide customers with account information. - Maintain service standards for quality customer service, turnaround...
-
Customer Support
6 months ago
Hyderabad, India EMentor Enterprises Private Limited Full timeResponsibilities - Handling Inbound Calls - Conducting Cold Calls to generate leads - Attending customer issues and resolving with team support. - Maintaining the schedules of key personnel - Keeping Customer Interaction and transaction - Content Creation - Updating and maintaining the information in CRM - Qualifications - Bachelor in Marketing or any...
-
Customer Support
6 months ago
Hyderabad, Telangana, India NOHUNG PRIVATE LIMITED Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
-
Customer Support
2 months ago
Hyderabad, Telangana, India Launch Consulting Full timeJob Title: Technical Support Executive Location: Hyderabad **Salary**: Up to ₹5.5 LPA **Job Description**: We are seeking a dynamic Technical Support Executive to join our team. This role is ideal for individuals with a strong background in technical or customer support. You will be responsible for assisting customers with technical issues, ensuring a...
-
Customer Support
2 months ago
Hyderabad, Telangana, India Launch Consulting Full timeJob Title: Technical Support Executive Location: Hyderabad **Salary**: Up to ₹5.5 LPA **Job Description**: We are seeking a dynamic Technical Support Executive to join our team. This role is ideal for individuals with a strong background in technical or customer support. You will be responsible for assisting customers with technical issues, ensuring a...
-
Customer Support
6 months ago
Hyderabad, Telangana, India cocentrus Full time**Key Roles And Responsibilities** Hi, We are hiring for **Customer Support **,Profile for **Hyderabad Location**. Please find the job responsibility as below: - **Job Profile**:Customer Support** **Experience** : 6 yrs **Working Days**: Monday-Friday **Roles & Responsibilities**: - Handle customer calls and provide information - Explaining about...
-
Customer Support Executive
1 month ago
Hyderabad, India HRH NEXT SERVICES PVT LTD Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Support
2 months ago
Hyderabad, Telangana, India MoSahay Associate Full timeJob description Role Customer Support/Merchant Support Associate. Industry Type - BPO. Employment Type-Full Time, Permanent. Education Qualification - Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 -...
-
Senior customer support
1 month ago
Hyderabad, India Gamut HR Solutions Full timeCompany OverviewGamut HR Solutions is a leading HR consulting firm that specializes in helping individuals find the right job opportunities. With a team of dedicated professionals, we provide personalized career guidance and support to our clients. We have 2-10 employees and are committed to providing a positive and inclusive work environment.Job...
-
Customer Support Associate
3 weeks ago
Hyderabad, India Sisco Jobs Full timeJob Title - Customer Support AssociateExperience - 2 YearsSalary - Depends Upon ExperienceLocation - HyderabadJob DescriptionWe are seeking a Customer Support Associate to join our dynamic team in the communications industry. The ideal candidate will have 1-3 years of experience in customer support and a passion for delivering exceptional service to our...
-
Customer Support Specialist
4 weeks ago
Hyderabad, India Big Basket Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Ambassador
4 weeks ago
Hyderabad, Telangana, India Big Basket Full timeOverviewWe are seeking a skilled Customer Support Specialist to join our team at Big Basket. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support.
-
Customer support specialist
4 days ago
Hyderabad, India Recykal.com Full timeAbout the Role We are looking for a dynamic and detail-oriented Customer support specialist to manage customer interactions and provide exceptional service. The ideal candidate will serve as the primary point of contact for customers, ensuring their queries are resolved efficiently while maintaining high levels of satisfaction. This role requires strong...
-
Customer Support Liaison
7 days ago
Hyderabad, Telangana, India Sids Farm Hiring Full timeAt Sids Farm, we are dedicated to providing our customers with exceptional service and support. As a Customer Support Liaison, you will play a vital role in ensuring that our customers have an outstanding experience with our products.The ideal candidate will be based out of Hyderabad and able to work on-site. They will provide excellent customer service,...
-
Customer Support Executive
2 weeks ago
Hyderabad, India Stikkman UX Full timeCustomer Support ExecutivePosition Overview:The Customer Support Executive will engage with potential customers and B2B affiliates, providing comprehensive information about our courses and brand. This role requires exceptional communication skills in both English and Hindi to effectively convey program details and address inquiries.Key...
-
Customer Support Associate
3 weeks ago
Hyderabad, India Sisco Jobs Full timeJob DescriptionJob Title - Customer Support AssociateExperience - 2 YearsSalary - Depends Upon ExperienceLocation - HyderabadJob DescriptionWe are seeking a Customer Support Associate to join our dynamic team in the communications industry. The ideal candidate will have 1-3 years of experience in customer support and a passion for delivering exceptional...