Success and Insights Manager
1 day ago
Job Title: Success & Insights Manager Location: PuneThe Role: We’re looking for a Success & Insights Manager who thrives on conversations. Your mission: help customers and prospects succeed — and bring back the insights that make Tuskr better every day. Responsibilities Work with prospects: Understand their testing challenges, explore the tools they use, and show how Tuskr can help. Work with customers: Learn how they use Tuskr, uncover gaps, gather industry insights, and build strong relationships that drive adoption and retention. Bring back insights: Research independently (e.g., how industries like hardware or medtech approach testing), analyze competitor products, gather references and networks, and share feedback with the product team to influence roadmap and growth. Be on the ground: Visit customers and prospects in person when needed. Must Have At least 1 year in a client-facing role (Customer Success, Sales, Presales, or similar). Strong communication skills — listening, asking the right questions, and explaining clearly. An aptitude for quickly understanding popular SaaS tools (e.g., Cypress, Playwright, Jira, Make.com) and connecting them to customer challenges. Resourceful mindset — no spoon-feeding here; you should be able to dig into docs, ChatGPT, industry practices, or customer references to figure things out. Willingness to travel for customer visits. Self-starter who can work independently in a fast-paced SaaS environment. What We Offer A chance to work at a fast-growing SaaS company where your insights directly shape the product. Exposure to both customer-facing and product-facing work. Competitive compensation.
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Insights Manager
5 days ago
New Delhi, India Antal International Full timeAbout UsWe are one of India’s leading lifestyle retailers in the footwear and fashion space, offering a diverse portfolio of homegrown and international brands.Role OverviewWe are seeking a strategic and hands-on Insight Manager to lead customer and business analytics initiatives. This role will be at the heart of data-driven decision-making — shaping...
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Insights Manager
3 days ago
New Delhi, India Antal International Full timeAbout Us We are one of India’s leading lifestyle retailers in the footwear and fashion space, offering a diverse portfolio of homegrown and international brands. Role Overview We are seeking a strategic and hands-onInsight Managerto lead customer and business analytics initiatives. This role will be at the heart of data-driven decision-making — shaping...
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Customer Success Operations Manager
3 days ago
New Delhi, India Responsive Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
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Customer Success Manager
1 week ago
New Delhi, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term relationships....
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Market Insights Manager
5 days ago
New Delhi, India Netradyne Full timeMarket Insights Manager Based in Bengaluru, IndiaRole Overview We are seeking a highly analytical and collaborativeMarket Insights Managerto drive actionable insights across the UK and Europe. In this role, you will be the go-to expert for regional, industry, competitor, and target persona intelligence, directly supporting our growth marketing and...
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Customer Success Manager
3 days ago
New Delhi, India Bik.ai Full timeAt BIK, we are wanting to scale up to meet our exponential growth in # of Brands.- Currently, have a small team of 3 CSMs - These eCommerce Brands come from across geographies like India, UK, US, UAE, Singapore & more. - We are looking to add our 4th CSM to handle a diverse set of clients. - BIK is doubling the # of brands every quarter, and hence our teams...
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Digital Customer Success Manager
3 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success.- Role: Digital Customer Success Manager - Location: All Persistent Locations - Experience: 4 – 10 years - Job Type: Full Time EmploymentWhat You'll Do:- Customer Journey Design: Create and manage onboarding, adoption, and success journeys...
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Sales Business Development Manager
5 days ago
New Delhi, India Success Canvas Full timeCompany Description Success Canvas aims to be a one-stop solution for the educational needs of children, parents, schools, and communities. With a wide range of products including educational toys, games, books, homeschooling kits, and consultation services, Success Canvas focuses on promoting 21st-century skills through hands-on, application-based...
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Fundamento - Manager - Customer Success
2 weeks ago
New Delhi, India Fundamento.ai Full timeAbout FundamentoWe're on a mission to reinvent how enterprises talk to their customersAt Fundamento, we're building voice agents that are transforming how India's biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard,...
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Sales Business Development Manager
1 week ago
New Delhi, India Success Canvas Full timeCompany DescriptionSuccess Canvas aims to be a one-stop solution for the educational needs of children, parents, schools, and communities. With a wide range of products including educational toys, games, books, homeschooling kits, and consultation services, Success Canvas focuses on promoting 21st-century skills through hands-on, application-based solutions....
