Key Account Manager

4 weeks ago

Bengaluru, Karnataka, India Quantiphi Full time

Key Account Manager

Role & Responsibilities:

- Manage our key accounts portfolio with the GCP business unit (BU)

- Achieve assigned strategic account objectives such as revenue, account growth, key stakeholder relationship development, etc.

- Establish long-term client relationships by being the go-to-partner to address key technology and business challenges

- Establish and manage regular communication channels with the customer and be the single point of - contact for all account growth and expansion activities within the account.

- Suggest solutions and innovative ideas to meet client needs through proactive outreach and cadence

- Lead all pre-sales efforts by working closely with different partners, capabilities, and industry resources in the organization to help achieve customers objectives

- Handle complaints and problems in a timely and effective manner and be the point of contact for all customer-related queries

- Act as the liaison between key customers and internal teams, such as partners and technology practices within the organization

- Identify and approach new potential strategic customers and expand presence in the customer landscape

- Monitor and manage sales performance metrics

- Prepare monthly, quarterly, and annual reports and forecasts

Skills required:

- You would be involved in the development of new business opportunities and value-added services, which requires a high level of creativity, learning potential, and deep quantitative subject matter expertise; therefore, self-driven individuals willing to learn on the go would be preferred.

- Experience in selling services into the automotive industry is required

- 7+ Years of overall experience

- Proven work experience as a Strategic account manager or Key account executive

- Solid sales experience in Enterprise sales in Insurance

- 5+ years of technology or technology sales experience.

- Good understanding of the technology/software business landscape

- Hands-on experience with CRM and other account management tools and frameworks

- Understanding of sales performance metrics

- An ability to address customer requests and manage SLAs

- Excellent communication and interpersonal skills with an aptitude for building strong client relationships

- Strong negotiation skills with a problem-solving attitude

- Availability to travel as needed

- Experience selling Data Management, AI/ML, and/or Cloud Services/Solutions is a strong plus

- Channel sales experience working with partners is a plus

- Bachelor's Degree is required, and a Masters Degree/MBA is a plus

- Good communication, abstraction, analytical and presentation skills

- Strong team player and ability to collaborate with a cross-functional team

- Self-driven and strong aptitude to work in an entrepreneurial, fast-paced environment with minimal supervision and a passion for developing new value-added AI-based solutions for clients across a variety of industries

(ref:iimjobs.com)

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