
Senior Ecommerce Specialist
7 days ago
Responsibilities:
As an E-Commerce Specialist, your primary role would include:
Executing business and brand-level eCommerce roll out and optimization for all environments including staging and production Optimizing product presence (e.g., new item setup, item maintenance, rich content development input, content health assessment), merchandising, pricing, promotions and sales analysis. Works cross-functionally with Sales, Marketing, Finance, and Operations teams to support the online sales channel, facilitate catalogue activation, account growth, and maintain alignment across teams. Proactively look for opportunities to improve the customer’s shopping journey with the objective of continuously improving site conversion rates and repeat visits. Executes flawless site content updates across homepage, category pages, etc. that are timely and relevant to the customer and in support of sales goals. Produces weekly/monthly/quarterly KPI reports for key product and sales performance with actionable insights Conducting workshops to educate stakeholders on platform features and functionality. Coordinating with various stakeholders for the successful launch of new webstores. Implementing continuous maintenance and troubleshooting measures for webstores to optimize overall store performance and sales efficiency. This will include ticket submission, testing and regression testing across environments.Qualifications
Possess a bachelor's degree or higher from an accredited institution +3 years of e-commerce, digital marketing, and/or merchandising experience. Manufacturing industry is preferred. Experience with SAP Commerce Cloud & Big Commerce platforms is a strong plus. Must have strong Excel proficiency and ability to manage large amounts of product data. Experience in e-commerce analytics, able to analyse, and apply data to make decisions. Able to track, manage, and enhance online customer experience In depth knowledge of GA4 and SEO Must possess strong verbal and written communication skills, as well as project management skills. High attention to detail and strong sense of urgency to drive results. Flexible time zone to support across geographies. Possess problem solving skills.-
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