NOC Technician

4 days ago

Bengaluru, India BETSOL Full time
Job Description

The position will be primarily responsible for creation and management of alerts, actions and reports in a variety of network management platforms such as Solarwinds, StatusPage, Pingdom and Alertfind. The NOC Technician consults with the appropriate IT teams to resolve problems based on monitoring and alerting. The position will also work closely with all Support teams and members of the IT Operations teams to develop a strong all-round understanding of their systems and networks. 

Responsibilities: 

  • Perform daily review to add or remove devices from monitoring as required 
  • Perform daily review to report on the status of all monitored systems 
  • Provide timely response to all requests for new monitoring of systems or devices 
  • Track and ensure resolution and documentation of Incidents/Problems 
  • Configure and maintain monitoring, escalation and status reporting of network nodes 
  • Use of ticketing system to track work and call logs 
  • Coordinate with Operations and engineering teams to validate alerts and reduce false positives. 
  • Troubleshoot routers, switches, firewalls, VPNs, and voice infrastructure. 
  • Execute patching schedules and support release/change management. 
  • Handle Informatica workflow Level 1 issues. 
  • Provide L1 support for applications.  
  • Route tickets to and triage with relevant L2 team. 

Qualifications

  • Schedule flexibility with ability to work non-standard business hours 
  • Must have strong troubleshooting and multitasking skills 
  • Strong communication skills – written and verbal 
  • Must possess a keen analytical and structured approach to problem solving 
  • Ability to prioritize workload and meticulous attention to detail are key skills for this job 
  • Basic Knowledge and full understanding of standard networking protocols (TCP/IP, SSH, SFTP, HTTP)  
  • 6–12 months’ experience with server/network monitoring tools (e.g., SolarWinds, Pingdom). 
  • Basic Data Center Experience to include some combination of the following technologies: Windows, Linux, Cisco, Avaya, MS-SQL, Aruba. (6 months to 1 year experience) 
  • Basic Knowledge in VoIP Technologies (Entry level knowledge) 
  • Basic Knowledge and basic understanding of Virtualization (Entry Level knowledge) 
  • Proven ability to work independently 
  • Willingness to learn in a fast-paced environment 


Additional Information

Shift timings - 24/ 7

  • NOC Technician

    7 days ago

    Bengaluru, Karnataka, India Betsol Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    NOC Technician Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...

  • Noc Technician

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time

    **Company Description**: The position will be primarily responsible for creation and management of alerts, actions and reports in a variety of network management platforms such as Solarwinds, StatusPage, Pingdom and Alertfind. The NOC Technician consults with the appropriate IT teams to resolve problems based on monitoring and alerting. The position will...

  • Noc Technician

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time

    **Company Description**: The position will be primarily responsible for creation and management of alerts, actions and reports in a variety of network management platforms such as Solarwinds, StatusPage, Pingdom and Alertfind. The NOC Technician consults with the appropriate IT teams to resolve problems based on monitoring and alerting. The position will...

  • NOC Technician

    2 weeks ago

    Bengaluru, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...

  • NOC Technician

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...

  • NOC Technician

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...

  • Team Lead

    4 days ago

    Bengaluru, India JMA Wireless Full time

    JMA makes 5G possible for organizations with the most critical connectivity demands in the world. From its global tech centers, JMA is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare facilities, and the busiest transit centers.5G is more than another G on your phone — it is...

  • Team Lead

    3 days ago

    Bengaluru, India JMA Wireless Full time

    JMA makes 5G possible for organizations with the most critical connectivity demands in the world. From its global tech centers, JMA is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare facilities, and the busiest transit centers.5G is more than another G on your phone — it is...

  • ▷ [High Salary] NOC Technician

    2 days ago

    Bengaluru, India BETSOL Full time

    Job Description Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...

  • IBS Technicians cum Riggers

    3 weeks ago

    Bengaluru, India Agileqos Careers Private Limited Full time

    Job Description Knowledge of RIL Automation tools: JPW Preventive Maintenance & Corrective Maintenance ofo IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing. o Small Cell / L2 Switch / UBR All Type / WiFi :...