▷ [High Salary] NOC Technician

4 weeks ago

Bengaluru India BETSOL Full time

Job Description

Company Description

BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com.

Job Description

The position will be primarily responsible for creation and management of alerts, actions and reports in a variety of network management platforms such as Solarwinds, StatusPage, Pingdom and Alertfind. The NOC Technician consults with the appropriate IT teams to resolve problems based on monitoring and alerting. The position will also work closely with all Support teams and members of the IT Operations teams to develop a strong all-round understanding of their systems and networks.

Responsibilities:

- Perform daily review to add or remove devices from monitoring as required
- Perform daily review to report on the status of all monitored systems
- Provide timely response to all requests for new monitoring of systems or devices
- Track and ensure resolution and documentation of Incidents/Problems
- Configure and maintain monitoring, escalation and status reporting of network nodes
- Use of ticketing system to track work and call logs
- Coordinate with Operations and engineering teams to validate alerts and reduce false positives.
- Troubleshoot routers, switches, firewalls, VPNs, and voice infrastructure.
- Execute patching schedules and support release/change management.
- Handle Informatica workflow Level 1 issues.
- Provide L1 support for applications.
- Route tickets to and triage with relevant L2 team.

Qualifications

- Schedule flexibility with ability to work non-standard business hours
- Must have strong troubleshooting and multitasking skills
- Strong communication skills written and verbal
- Must possess a keen analytical and structured approach to problem solving
- Ability to prioritize workload and meticulous attention to detail are key skills for this job
- Basic Knowledge and full understanding of standard networking protocols (TCP/IP, SSH, SFTP, HTTP)
- 612 months experience with server/network monitoring tools (e.g., SolarWinds, Pingdom).
- Basic Data Center Experience to include some combination of the following technologies: Windows, Linux, Cisco, Avaya, MS-SQL, Aruba. (6 months to 1 year experience)
- Basic Knowledge in VoIP Technologies (Entry level knowledge)
- Basic Knowledge and basic understanding of Virtualization (Entry Level knowledge)
- Proven ability to work independently
- Willingness to learn in a fast-paced environment

Additional Information

Shift timings - 24/ 7

  • Noc Technician

    3 days ago

    Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About the Role:We are seeking a detail-oriented and proactive NOC Technician to join our Network Operations team. The ideal candidate will monitor, troubleshoot, and support network systems, ensuring maximum uptime and performance. This role is critical to maintaining our IT infrastructure and delivering exceptional service availability to customers.Key...

  • NOC Technician

    1 week ago

    Bengaluru, Karnataka, India Betsol Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    NOC Technician Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...

  • VoIP Softswitch

    2 weeks ago

    India Signalmash Full time

    VoIP Softswitch & NOC Technician (India)Signalmash · Full-time, US HoursAbout SignalmashSignalmash is a leading telecommunications provider specializing in high-quality voice services and carrier-grade solutions. We're committed to delivering reliable, innovative communication services to our customers while maintaining the highest standards of network...

  • VoIP Softswitch

    2 weeks ago

    India Signalmash Full time

    VoIP Softswitch & NOC Technician (India) Signalmash · Full-time, US Hours About Signalmash Signalmash is a leading telecommunications provider specializing in high-quality voice services and carrier-grade solutions. We're committed to delivering reliable, innovative communication services to our customers while maintaining the highest standards of network...

  • Noc Technician

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time

    **Company Description**: The position will be primarily responsible for creation and management of alerts, actions and reports in a variety of network management platforms such as Solarwinds, StatusPage, Pingdom and Alertfind. The NOC Technician consults with the appropriate IT teams to resolve problems based on monitoring and alerting. The position will...

  • NOC Technician

    4 weeks ago

    Bengaluru, India BETSOL Full time

    Job DescriptionThe position will be primarily responsible for creation and management of alerts, actions and reports in a variety of network management platforms such as Solarwinds, StatusPage, Pingdom and Alertfind. The NOC Technician consults with the appropriate IT teams to resolve problems based on monitoring and alerting. The position will also work...

  • ▷ (Apply in 3 Minutes) VoIP Softswitch & NOC Technician & Delivery (India)

    2 weeks ago

    India Signalmash Full time

    VoIP Softswitch & NOC Technician (India) Signalmash · Full-time, US Hours About Signalmash Signalmash is a leading telecommunications provider specializing in high-quality voice services and carrier-grade solutions. We're committed to delivering reliable, innovative communication services to our customers while maintaining the highest standards of network...

  • NOC Technician

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...

  • Systems Administrator

    7 days ago

    Bengaluru, India MRI Software Full time

    MRI Software is looking to employ Network/Infrastructure/Applications Operations Center (NOC) engineers/technicians who have a passion for process and order, are precise in their work, and are continually looking for ways to improve upon existing infrastructure. Our NOC Engineer/Technician should also possess a strong ability to communicate with both MRI...

  • NOC Technician II

    3 weeks ago

    Bengaluru, India Backblaze Full time

    Job Description Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze...