Collections Executive
3 weeks ago
Role: Collections Executive Location: Bangalore Employment Type: Full-Time We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep understanding of credit card collections, ensuring compliance with US regulations and delivering effective resolutions for delinquent accounts. RESPONSIBILITIES- Collection Activities: ● Manage assigned portfolios of delinquent US credit card accounts. ● Contact customers via phone, email, or other communication channels to recover overdue payments. ● Negotiate payment arrangements or settlements that align with company policies. Account Management: ● Update and maintain accurate records of collection efforts and outcomes. ● Identify accounts requiring escalations or legal actions and forward them to the appropriate teams. Regulatory Compliance: ● Ensure all collection activities adhere to US regulations, including the Fair Debt Collection Practices Act (FDCPA). ● Handle sensitive customer information in compliance with data protection standards. Customer Service: ● Address customer queries and concerns regarding their credit card accounts professionally. ● Educate customers about repayment options and the consequences of non-payment. Performance & Reporting: ● Meet or exceed monthly collection targets and key performance indicators (KPIs). ● Prepare regular reports on collection progress, payment trends, and account statuses QUALIFICATIONS Education : Bachelor’s Degree in Finance, Business or related field Experience : ● 2-6 years of relevant experience of working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc ● Experience in developing and enacting debt recovery plans and strategies to prevent losses Technical Skills: ● Excellent knowledge of various collection techniques ● Experience in developing and enacting debt recovery plans and strategies to prevent losses ● Knowledge of MS Office, Data Interpretation, databases, and alternate modes of collections Soft Skills: ● Excellent communication and interpersonal skills ● Demonstrated experience of being empathetic with customers ● Problem-solving and critical-thinking skills
-
Collections Executive
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeRole: Collections Executive Location: Bangalore Employment Type: Full-Time We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...
-
Collections Executive
3 weeks ago
Bengaluru, India Zyoin Group Full timeRole: Collections Executive Location: Bangalore Employment Type: Full-Time We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...
-
Collections Executive
3 weeks ago
Bengaluru, India Zyoin Group Full timeRole: Collections Executive Location: Bangalore Employment Type: Full-Time We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...
-
Collections Executive
3 weeks ago
Bengaluru, India Zyoin Group Full timeRole: Collections Executive Location: Bangalore Employment Type: Full-Time We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...
-
Collection Executive
1 week ago
Bengaluru, Karnataka, India Colife Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesPosition involves following areas of responsibility.•Payment collection from customers as per the bills submitted and tracking of pending payment..Should have experience in debt recovery.Portfolio level tracking of outstanding.Ensure meeting collection target Month on Month.Monitor large O/s cases & review collection/reconciliation...
-
Collections Executive
3 weeks ago
Bengaluru, India Zyoin Group Full timeRole: Collections ExecutiveLocation: BangaloreEmployment Type: Full-TimeWe are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...
-
Collection Executive
1 week ago
Bengaluru, Karnataka, India Vedantu Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCollection Executive – Operations | BangaloreLocation: BangaloreDepartment: OperationsEmployment Type: Full-TimeExperience: 2–4 yearsAbout the Role:We're seeking a Collection Executive to join our Operations team in Bangalore. The ideal candidate will have hands-on experience managing fee collections, payment reconciliations, and customer coordination....
-
Collections Executive
8 hours ago
Bengaluru, Karnataka, India Zyoin Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole: Collections ExecutiveLocation: BangaloreEmployment Type: Full-TimeWe are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep...
-
Collection Executive
4 days ago
Bengaluru, India Dynamic octopus technology pvt ltd Full timeWe are hiring urgently for Voice process/collection Executive/Fresher. Collection Executive Hard worker and quick learner. Quick Adaptation to new ideas and methodology. Day Shifts (No Night shifts) Must be flexible to extend in case of business requirements A Good Team Player with desire to learn, perform and grow. Schedule: - Day shift Ability to...
-
Collection Executive
6 days ago
Bengaluru, India Dynamic Octopus Technology Pvt. Ltd Full timeWe are hiring urgently for Voice process/collection Executive/Fresher. Collection Executive Hard worker and quick learner. Quick Adaptation to new ideas and methodology. Day Shifts (No Night shifts) Must be flexible to extend in case of business requirements A Good Team Player with desire to learn, perform and grow. **Salary**: ₹10,000.00 - ₹15,500.00...