Internal Communications Manager

3 weeks ago

Gurugram, India NIIT Limited Full time

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast and comprehensive array of talent development programs. With a footprint in over 30 countries, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.


NIIT Ltd. seeks an innovative and employee-focused Internal Communications Manager to drive our internal communication strategies and foster a culture of engagement and transparency. This role is pivotal in aligning our workforce with NIIT’s vision and objectives while amplifying our organizational culture and brand values.

Key Objectives

  • Develop and implement innovative, data-driven internal communication strategies aligned with company goals.
  • Foster employee engagement by delivering timely, transparent, and impactful messaging.
  • Act as a bridge between leadership and employees, ensuring clarity and alignment on organizational priorities.
  • Enhance employer branding by supporting employee advocacy and storytelling initiatives.
  • Leverage cutting-edge communication tools and multimedia platforms to deliver high-quality content.

Responsibilities

  • Create and manage content for newsletters, intranet updates, videos, annual reports and other internal platforms.
  • Collaborate with leadership and department heads to craft messages that resonate with diverse employee groups.
  • Track and analyse employee engagement metrics to refine communication strategies.
  • Partner with the marketing team to ensure internal communications align with the organization’s external brand identity.
  • Facilitate virtual town halls, webinars, and employee forums to encourage dialogue and feedback.
  • Coordinate crisis communications to maintain trust and consistency during organizational changes.

Maintain and organize a centralized repository of NIIT’s historical and current content, including news articles, videos, documents, and images, ensuring accessibility for strategic communication, storytelling, and archival purposes.

Qualifications and Skills

  • Bachelor's degree in Mass Communications, Journalism, or a related field.
  • 3-5 years of experience in internal communications, preferably in a corporate environment.
  • Proficiency with digital workplace tools (e.g., MS Office, SharePoint, Microsoft Teams) and multimedia content creation.
  • Proven ability to measure the impact of internal communications through analytics.
  • Strong writing, editing, and presentation skills with a creative flair.
  • High emotional intelligence and the ability to handle sensitive information.
  • Experience in fostering a diverse and inclusive work culture through communication.

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