Community Manager

2 months ago

Gurugram, India Global Games Show Full time

Position Overview

We are seeking an enthusiastic and engaging Community Manager to join our team. The ideal candidate will be responsible for building, growing, and managing our online and offline communities, fostering meaningful relationships with our audience, and driving engagement to enhance brand loyalty.

Key Responsibilities

  • Community Engagement: Actively interact with community members on social media, forums, and other platforms to foster engagement, answer queries, and address concerns.
  • Content Development: Create and curate engaging content, including posts, blogs, and newsletters, tailored to the community’s interests.
  • Event Coordination: Plan and execute community-focused events such as webinars, meetups, and live sessions to increase participation and visibility.
  • Feedback Management: Gather and analyze feedback from community members to provide actionable insights to the internal team.
  • Platform Moderation: Monitor and moderate discussions on various platforms to ensure a positive and respectful environment.
  • Community Growth: Identify opportunities to expand the community by engaging with potential members and collaborating with influencers or partners.
  • Metrics & Reporting: Track community engagement metrics, analyze trends, and prepare reports to evaluate the effectiveness of initiatives.

Qualifications

  • Education: Bachelor’s degree in Communications, Marketing, or a related field.
  • Experience: 5+ years of experience in community management, social media management, or a related role.
  • Skills:
  • Exceptional written and verbal communication skills.
  • Proficiency in using social media platforms, community tools, and analytics software.
  • Ability to create and deliver engaging content.
  • Strong organizational and multitasking skills.
  • Attributes:
  • Friendly, approachable, and empathetic personality.
  • Proactive and innovative with a passion for building relationships.
  • Knowledge of the industry and trends relevant to the community’s interests.

What We Offer

  • A collaborative and inclusive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits.

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