Community Manager

2 weeks ago

Gurugram, India parentune.com Full time

Role: Community Manager 

Responsible to: Content Head

Location: Gurugram

Qualification: Bachelor's Degree, Graduation or Post Graduation

Experience : 2-4 years of experience in Online Community development and engagement

Important: Candidate must be a parent 


Note: Full time role based out of Gurgaon


Community Managers Moonlight as Parent Whisperers & Apprentice

In the mystical realm of Parentune, where sleep-deprived parents gather to swap tales of diaper blowouts, toddler tantrums and tween rebellion, our Community Expert wields their magic keyboards. ‍♂️

Community Expert’s mission? To weave a 24/7 hotline for worried moms and dads, getting their queries resolved within minutes ☕ . Parentune Community Expert is the Sherpa of Sanity, helping parents through the arduous peaks of potty training, sibling squabbles, and bedtime battles. ️


Armed with smiles, emojis and GIFs, Community Expert sprinkles digital fairy dust on worried posts, turning “Help My toddler won’t eat veggies” into “Fear not, patient parent Here’s 5 handy fool proof hacks to sail through your feeding worries” ✨ When the clock strikes midnight, they don their virtual superhero capes.


Community Expert's powers?

Empathy, patience, Team of Doctor Avengers and a knack for deciphering tough parenting challenges like nobody’s business. ‍♀️ ️ Community Experts are the Parent Whisperers, decoding messages like, “My 3-year-old insists on wearing superhero undies to the grocery store. SOS” Their response? “That’s a Top Secret only the Community Expert at parentune knows .” ‍♂️ . And let’s not forget their trusty allies: Team Tech, Doctors, and the elusive Empathy Pot (essential for human connection). ☕ ‍⚕️


So next time you meet a Parentune Community Manager, give them a virtual fist bump. They’re the unsung heroes behind every parenting win, every “I survived the toddler/tween years” badge. . Remember, Parentune Community Manager is not just managing the community—S/he's weaving a digital village, one sleep-deprived parent at a time.


P.S. If you’re a parent, they’ve got your back—even during 2 a.m. emergencies.


As the Parentune Community Engagement Guru, your mission (should you choose to accept it) is to sprinkle magic, wisdom, and a dash of unicorn glitter across our digital playground. Buckle up, because we’re about to embark on a rollercoaster ride through baby giggles, toddler tantrums, and teenage eye rolls.


1. Chief Baby Whisperer

  • Lead the Community Engagement: Imagine yourself as the Gandalf of parenting forums, guiding lost travelers (aka parents) through the treacherous terrain of sleepless nights and mushy peas. Your wand? A smartphone loaded with the Parentune app.
  • Prompt Response Wizardry: When a parent asks, “Why won’t my baby sleep?” or “How do I survive the terrible twos?”—you swoop in your team of fellow parents & top Doctors with answers faster than a toddler’s playtime.


2. Captain Cuddles

  • Onboard, Encourage, and High-Five: New parents come to Parentune like lost astronauts in a galaxy of baby gear. Your mission: make them feel at home. Shower them with virtual confetti, emojis, and GIFs of dancing pandas.
  • Retain Parents Like Velcro: Sticky notes have nothing on you Keep parents glued to the app by sprinkling support like fairy dust. “You’re doing great, Mom”


3. Subscription Sorcerer

  • Upgrade Parents to Premium Plans: Wave your magic wand (or just click a button) to transform parents into VIP members. They’ll save money, and you’ll earn brownie points. Win-win
  • Secret Mission: Sneak into their dreams and whisper, “Unlock exclusive content, dear parent. You will be able to make informed decisions for your child’s future with it”


4. Doctor Whisperer

  • Onboard Top Doctors and Experts: Imagine teaming up with Pediatricians and Nutritionists. Woo them with phrases like, “Our community is the benchmark for parenting support forums.”
  • Emergency Mode: When a parent screams, “Help My toddler ate crayons”—summon the experts faster than a superhero changes costumes.


5. Social Capital Mogul

  • Engage, Entertain, and Emoji-fy: Your job? Turn Parentune’s parenting support into a carnival of parenting joy by collaborating with the Social Media Expert. Post memes, quizzes, and heartwarming stories. Bonus points if you can get more and more parents to help fellow parents on parentune and to tag parentune in their social media stories.
  • WhatsApp Group Guru: Create supportive WhatsApp groups for parents. Share parenting hacks, baby care tips, and tried & tested theories about why toddlers hate vegetables.


6. Grandmaster of Moderation ️

  • Community Maven: Patrol the forums like a ninja. Weed out spam, trolls, and manage the grandparents who insist that ghee cures everything. ️‍♀️
  • Community Guidelines Jedi: When a parent posts, “My baby’s first word was ‘Wi-Fi’—normal?”—you gently redirect them to the land of actual baby milestones.


7. Feedback Whisperer ️

  • Daily Feedback Ritual: Gather around, parents Let’s discuss yesterday’s performance. Did we laugh enough? Cry too much? Rate your parenting experience on a scale of “Pacifier” to “Epic Meltdown.”
  • Parent Interaction Quest: Chat with parents, learn their secrets, and use them to improve our cosmic parenting platform. (Disclaimer: No actual secrets will be revealed. We’re not that kind of platform)


8. Party Planner Extraordinaire

  • Online and Offline Meet-ups: Organize virtual tea parties, baby yoga sessions, and diaper-changing Olympics.
  • Host with the Most: Wear your best superhero cape (optional) and welcome parents with jazz hands. “Welcome to Parentune, where parents come first”


Remember: Being a parent is the key-success-factor for this role. Your battle scars (read: sleepless nights and Lego injuries) are your credentials. So, put on your parenting cape, and let’s build a community where love, laughter, and baby burps reign supreme


*Disclaimer: This job description may cause spontaneous fever. Parentune is not responsible for adorable baby photos flooding


Are you a social butterfly with a dash of unicorn sparkle? Do you dream in hashtags and emojis? That’s great, because we’re about to dive into the magical realm of community building


Location: Gurgaon, India

NOTE before you press APPLY: This is a Full-time role, and is NOT a Consulting/freelance/WFH role

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