Business Development/Account Manager

1 week ago

Hyderabad, India 3 Point Human Capital Pvt Ltd Full time

Account Manager - Life Sciences (GCCs, India)Location:India (Bangalore/Hyderabad Preferred) | Travel as required to GCC sites across IndiaExperience Level:10 plus years in Account Management / Consultative Sales in IT Services for Life Sciences, with ownership of $3-5M+ in revenueA leading Applied AI & Data Engineering firm purpose-built for Life Sciences. It partner with some of the world's largest pharmaceutical and biotech firms to modernize, automate, and elevate business functions across the value chain - from discovery to commercialization - through AI-native, intelligent business solutions.Role Summary:- We are seeking a techno-functional Account Manager to lead and grow strategic relationships with Global Capability Centers (GCCs) of Life Sciences companies in India. This is a high-impact role requiring a consultative mindset, strong knowledge of Life Sciences business processes, and the ability to position AI-led transformation programs that re-engineer how these processes are run.- You will be responsible for revenue growth, customer satisfaction, and opportunity mining within a defined portfolio of Life Sciences GCCs. The ideal candidate is a self-starter who combines solutioning acumen with hunting instincts and thrives in customer-facing conversations at the intersection of domain, technology, and transformation.Key Responsibilities:- Drive Revenue Growth: Own a $3-5M+ portfolio; expand existing relationships and hunt for new business within assigned GCCs.- Consultative Selling: Identify and contextualize business challenges in R&D, Commercial, Regulatory, or PV; co-create solutions using companies' AI-native platforms and data engineering capabilities.- Client Engagement: Build trusted relationships with Directors, VPs, and CXOs across India-based GCC organizations.- Strategic Account Management: Develop and execute structured account growth plans aligned to the customer's global and India-specific priorities.- Opportunity Management: Lead pursuits end-to-end from qualification to closure across annuity, expansion, and new logos within assigned GCCs.- Collaboration: Work closely with RevStrat, SFE, Delivery, and Practice teams to bring the best to the client.- Market Intelligence: Stay plugged into Life Sciences trends, GCC evolution models, and enterprise AI adoption to proactively shape client conversations.- Operational Oversight: Track key account KPIs, delivery performance, and customer satisfaction; flag risks and mobilize mitigation.Required Qualifications & Experience:- 3-5 years of experience in client-facing account management or consultative sales roles in IT services or SaaS companies- Proven track record managing a $3-5M+ portfolio and achieving growth targets- Experience engaging with Life Sciences clients (pharma/biotech), ideally in GCC environments- Solid understanding of core business functions such as clinical development, regulatory ops, safety, or commercial analytics- Strong techno-functional orientation: able to translate business problems into AI/ML, data platform, and automation use cases- Demonstrated ability to build stakeholder relationships, drive solutioning with cross-functional teams, and close dealsPreferred Qualifications:- Exposure to AI/ML, data analytics, and data transformation programs in Life Sciences- Experience working with or selling to GCC stakeholders in India- Familiarity with global delivery models and working with cross-cultural teams- MBA or Master's in a related field (nice to have) (ref:iimjobs.com)

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