PHI - Specialist - Grievance Desk Escalations

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Job Description We are looking for aCustomer Escalation Officerto handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues. This role requires strong communication skills, attention to detail,...

Managing customer grievances received from all touchpoints and strict adherence to the Regulatory Internal TATsEnsuring adherence to quality parameters laid for grievance handlingData ReconciliationRisk and Compliance managementManagingSenior Management EscalationsManaging Social Media EscalationManaging Banking Partners and Internal StakeholdersEnd toEnd...

**About OneAssist: -** Everyday life comes with many worries - in a world where time is at a premium, where life is becoming more and more nuclear, the challenges of managing serious disruptions get more and more difficult, hence necessary. Be it in areas relating to financial products, travel, household products, etc. OneAssist would want to provide...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Experience working in a continuous improvement - Comfortable working in fast paced environment. - High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. - Ability to work under pressure in a fast paced environment and...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are India's leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for...

About SnapmintSnapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.India has over 300 million credit-eligible consumers, yet...

The role involves handling customer grievances via IGMS, Bima Bharosa, Ombudsman, and other regulatory touchpoints, ensuring timely resolution, compliance with IRDA guidelines, and working closely with functions like claims, underwriting, and legal.