Customer Service Executive
1 day ago
Job Title: Customer Service Executive (Voice Process)Location: Koregaon Park, PuneCompany: PalmonasDepartment: Customer Support / OperationsEmployment Type: Full-time, On-siteAbout Palmonas:Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a premium customer experience through exceptional service, design innovation, and quality craftsmanship.Job Overview:We are looking for a Customer Service Executive (Voice Process) to manage customer interactions and resolve queries through inbound and outbound calls. The role involves handling post-purchase support, addressing complaints, and ensuring a smooth and satisfying experience for every customer.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Resolve customer issues related to orders, deliveries, payments, and returns.Coordinate with internal teams (logistics, warehouse, and operations) to ensure timely resolutions.Maintain records of customer interactions, comments, and complaints.Ensure customer satisfaction through prompt and accurate responses.Follow up to ensure all customer queries are closed within defined timelines.Maintain high levels of product knowledge to provide accurate information.Meet daily/weekly targets for call handling, resolution rate, and customer satisfaction.Requirements:Education: Graduate in any discipline (preferred).Experience: 1+ years in voice process or customer service (E-commerce experience preferred).Skills:Excellent verbal communication in English and Hindi.Strong listening and problem-solving skills.Ability to work under pressure and manage multiple tasks.Good computer and CRM software knowledge.Availability: Should be comfortable working on weekends and rotational shifts (if required).
-
Customer Support Executive
3 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
-
Customer Service Executive
3 weeks ago
New Delhi, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
-
Customer Service Executive
4 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
-
Customer Service Executive
3 weeks ago
New Delhi, India Invoidea Technologies Full timeWe are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional...
-
Customer Support Executive
4 days ago
New Delhi, India First Choice Consultant Service Full timeCustomer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...
-
Customer Service Executive
2 weeks ago
New Delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
-
Customer Service Executive
2 weeks ago
new delhi, India Seven Full timeJob description: We’re looking to hire an immediate joiner for the role of Customer Care Executive, someone who loves solving customer problems and building strong customer relationships. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Share customer feedback to improve products and services Make outbound calls to promote...
-
Customer Service Executive
4 weeks ago
New Delhi, India IMS Group Full timeJob Title: Customer Service Executive – Voice Contact Center (Healthcare Support)Location: Ahmedabad (Work From Office)Shift: Rotational Shifts (including weekends and holidays)About the Role:We are seeking a dedicated and professional Customer Service Executive to join our voice contact center team. In this role, you will provide exceptional support and...
-
Customer Service Executive
6 days ago
New Delhi, India Burgundy Brand Collective Full timeBrand: Burgundy Hospitality is one of India's fastest growing specialty retail companies with ten stores in five cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of...
-
Customer Service Executive
2 weeks ago
New Delhi, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEraLocation:Bhandup (Central Suburbs, Mumbai) Compensation:₹30,000 per month Experience Required:Minimum 2 years in customer service or client management Industry:InsurTech / Insurance ServicesAbout PolicyEraAtpolicyera.com , we are redefining how customers experience insurance. With a strong focus on transparency,...
