Customer Service Executive
3 weeks ago
Job Title: Customer Service Executive (Voice Process)Location: Koregaon Park, PuneCompany: PalmonasDepartment: Customer Support / OperationsEmployment Type: Full-time, On-siteAbout Palmonas:Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a premium customer experience through exceptional service, design innovation, and quality craftsmanship.Job Overview:We are looking for a Customer Service Executive (Voice Process) to manage customer interactions and resolve queries through inbound and outbound calls. The role involves handling post-purchase support, addressing complaints, and ensuring a smooth and satisfying experience for every customer.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Resolve customer issues related to orders, deliveries, payments, and returns.Coordinate with internal teams (logistics, warehouse, and operations) to ensure timely resolutions.Maintain records of customer interactions, comments, and complaints.Ensure customer satisfaction through prompt and accurate responses.Follow up to ensure all customer queries are closed within defined timelines.Maintain high levels of product knowledge to provide accurate information.Meet daily/weekly targets for call handling, resolution rate, and customer satisfaction.Requirements:Education: Graduate in any discipline (preferred).Experience: 1+ years in voice process or customer service (E-commerce experience preferred).Skills:Excellent verbal communication in English and Hindi.Strong listening and problem-solving skills.Ability to work under pressure and manage multiple tasks.Good computer and CRM software knowledge.Availability: Should be comfortable working on weekends and rotational shifts (if required).
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Customer Service Executive
1 week ago
New Delhi, India Stealth Startup Full timeRole Description This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for providing exceptional support to customers by addressing their queries, managing customer relationships, and ensuring seamless resolution of issues. Additional responsibilities include maintaining...
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Customer Service Executive
2 weeks ago
New Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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Customer Service Executive
2 weeks ago
New Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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customer Services Executive
1 week ago
New Delhi, India Policybazaar.com Full timePolicy Bazaar is Hiring for Sales Professionals - Gurgaon Job Title : Customer service Executive Location : Gurgaon Salary : 2.5 - 4 LPA + Unlimited Incentives Company : Policy Bazaar Job Summary : Policy Bazaar is looking for highly motivated International Sales Executives to join our growing team in Gurugram. This role involves handling international sales...
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Customer Service Executive
2 weeks ago
New Delhi, India NeceSera Full timeCompany Overview NeceSera, New Delhi, leads in sustainable, versatile loungewear. Join our dynamic, creative team. Job Overview As a Customer Service Executive, ensure excellent customer interactions. Ideal candidates have retail or fashion experience with strong communication skills. Qualifications and Skills Excellent communication. Strong problem-solving....
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Customer Service Executive
1 day ago
New Delhi, India RIGHTWAYS AIR LOGISTICS PRIVATE LIMITED Full timeCompany DescriptionRightways Air Logistics Pvt Ltd, established as Rightways Cargo over 21 years ago and incorporated in 2011, is a trusted name in Express Air Logistics services. The company operates through 34 strategically located branch offices across India, each equipped with significant storage capacity and a dedicated team. With advanced systems,...
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Customer Service Executive
2 weeks ago
New Delhi, India Frido Full timeJob Title: Customer service executiveJob Summary: We are looking for a dynamic and customer-focused Customer Support Executive to provide exceptional service through live chat/WhatsApp. As a Customer Support Executive, you will handle customer inquiries, resolve issues efficiently, and ensure a seamless online experience. You will represent the brand's...
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Customer Service Executive
6 days ago
New Delhi, India Policybazaar.com Full timeLocation: Gurugram, HaryanaExperience: 0–5 Years (Freshers Welcome)Employment Type: Full-TimeQualifications: Any GraduationWorking Days: 6 days with a rotational roasterJob Description:Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing...
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Customer Service Executive
11 hours ago
New Delhi, India Burgundy Brand Collective Full timeBrand: Burgundy Hospitality is one of India's fastest growing specialty retail companies with ten stores in five cities. The company partners with the best-in-class international luxury brands, so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of...
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Customer Service Executive
6 days ago
New Delhi, India Discoveries Quintessential Full timeLocation: Chandivali, MumbaiProcess: SMFG – Personal Loan (Digital)Role: Telesales Executive / Customer Service ExecutiveWe are hiring Telesales Executives for SMFG’s Personal Loan digital process. If you have good communication skills and are looking for a stable job with attractive incentives, this role is for you!Job Responsibilities- Make outbound...
