Customer Service Executive

5 days ago


New Delhi, India Policybazaar.com Full time

Location: Gurugram, HaryanaExperience: 0–5 Years (Freshers Welcome)Employment Type: Full-TimeQualifications: Any GraduationWorking Days: 6 days with a rotational roasterJob Description:Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.Responsibilities:- Handle customer inquiries via phone, email, and chat.- Provide detailed information about our products and services.- Assist customers in making informed decisions about their insurance needs.- Maintain accurate records of customer interactions and transactions.- Resolve customer complaints in a professional and timely manner.- Collaborate with team members to improve customer satisfaction.Requirements:- Experience: 0-5 years in customer service or sales.- Excellent communication and interpersonal skills.- Ability to handle high-pressure situations and resolve conflicts effectively.- Basic computer skills.- Strong problem-solving abilities and attention to detail.- Bachelor's degree in any field.If you are interested, share your resume at jasicakhatri@policybazaar.com or via WhatsApp at 8130904596.



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