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CIMET - Salesforce Data Cloud Specialist
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Description :About the Role :We are looking for a Salesforce Data Cloud Specialist to help us build and optimize our customer data ecosystem using Salesforce Data Cloud, AWS Redshift, and Marketing Cloud.The ideal candidate will have 3+ years of experience working with Salesforce data platforms and exposure to AWS Redshift, data modeling, and marketing automation. This role is instrumental in driving our data-driven personalization initiatives while ensuring all practices are aligned with CIMETs ISO 27001 information security management objectives and data governance standards.Key Responsibilities :Salesforce Data Cloud Management :- Configure, maintain, and optimize Salesforce Data Cloud components such as Data Streams, Data Model Objects (DMOs), Calculated Insights, and Identity Resolution.- Build and manage data ingestion pipelines from multiple sources including AWS Redshift, Salesforce Marketing Cloud, and internal operational systems.- Maintain data accuracy, schema integrity, and ingestion health through regular validation and monitoring.Data Integration & Activation :- Integrate Data Cloud with Salesforce Marketing Cloud and Sales Cloud for real-time segmentation and activation.- Design and optimize data pipelines and ETL/ELT processes between Redshift and Salesforce ecosystems.- Enable data synchronization for audience targeting, personalized campaigns, and performance tracking.Customer 360 & Segmentation :- Develop a unified customer view by leveraging identity resolution and behavioral data models.- Define and build customer segments based on demographic, transactional, and engagement data.- Collaborate with marketing and analytics teams to drive data-backed campaign strategies.Governance, Security & Compliance :- Ensure that all data management and processing activities comply with ISO 27001 controls, GDPR, and organizational data security policies.- Support implementation of data classification, consent management, and audit readiness processes.- Collaborate with the Information Security and Data Governance teams to maintain documentation, data lineage, and risk registers related to customer data handling.Reporting & Optimization :- Partner with analytics and BI teams to create insights and dashboards from unified datasets.- Contribute to ongoing process improvements to enhance data accuracy, activation speed, and governance alignment. (ref:hirist.tech)
