Salesforce Data Cloud Specialist

2 days ago

Jaipur, Rajasthan, India CIMET Full time

About the Role:

We are looking for a Salesforce Data Cloud Specialist to help us build and optimize our customer data ecosystem using Salesforce Data Cloud, AWS Redshift, and Marketing Cloud.

The ideal candidate will have 3+ years of experience working with Salesforce data platforms and exposure to AWS Redshift, data modeling, and marketing automation. This role is instrumental in driving our data-driven personalization initiatives while ensuring all practices are aligned with CIMETs ISO 27001 information security management objectives and data governance standards.

Key Responsibilities:

Salesforce Data Cloud Management

  • Configure, maintain, and optimize Salesforce Data Cloud components such as Data Streams, Data Model Objects (DMOs), Calculated Insights, and Identity Resolution.
  • Build and manage data ingestion pipelines from multiple sources including AWS Redshift, Salesforce Marketing Cloud, and internal operational systems.
  • Maintain data accuracy, schema integrity, and ingestion health through regular validation and monitoring.

Data Integration & Activation

  • Integrate Data Cloud with Salesforce Marketing Cloud and Sales Cloud for real-time segmentation and activation.
  • Design and optimize data pipelines and ETL/ELT processes between Redshift and Salesforce ecosystems.
  • Enable data synchronization for audience targeting, personalized campaigns, and performance tracking.

Customer 360 & Segmentation

  • Develop a unified customer view by leveraging identity resolution and behavioral data models.
  • Define and build customer segments based on demographic, transactional, and engagement data.
  • Collaborate with marketing and analytics teams to drive data-backed campaign strategies.

Governance, Security & Compliance

  • Ensure that all data management and processing activities comply with ISO 27001 controls, GDPR, and organizational data security policies.
  • Support implementation of data classification, consent management, and audit readiness processes.
  • Collaborate with the Information Security and Data Governance teams to maintain documentation, data lineage, and risk registers related to customer data handling.

Reporting & Optimization

  • Partner with analytics and BI teams to create insights and dashboards from unified datasets.
  • Contribute to ongoing process improvements to enhance data accuracy, activation speed, and governance alignment.

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Data Engineering, or related field.
  • 3+ years of experience with Salesforce platforms (Data Cloud, Marketing Cloud, Sales/Service Cloud).
  • Proficiency in Salesforce Data Cloud architecture (Data Streams, DMOs, Calculated Insights, Segments).
  • Working knowledge of Salesforce Marketing Cloud (Data Extensions, Contact Builder, Journey Builder).
  • Strong SQL and data transformation skills.
  • Understanding of data governance frameworks, security best practices, and compliance requirements under ISO 27001.

Preferred Skills:

  • Salesforce certifications:

  • Salesforce Certified Data Cloud Consultant (preferred)

  • Salesforce Marketing Cloud Email Specialist/Consultant

  • Salesforce Administrator or Platform App Builder

  • Experience with data visualization tools (Tableau, Power BI) or middleware (MuleSoft, AWS Glue, Snowflake).

  • Hands-on experience with AWS Redshift — data modeling, query optimization, and ETL/ELT integrations.
  • Strong stakeholder management, documentation, and cross-team communication skills.

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