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Amadora - Senior Training Manager - City Operations & Expansion Team
1 month ago
Job Title: Experienced Trainer - City Operations & Expansion Team
Company: Amadora Gourmet Ice Cream Pvt. Ltd.
Location: Chennai
About Us:
Amadora Ice Cream is a beloved artisanal ice cream brand known for its commitment to quality, creativity, and culinary innovation.
With a passion for crafting unique and delectable flavors, we've garnered a loyal following in our home city.
Now, we embark on an exciting journey to expand into new cities nationwide.
Job Description:
- As an Experienced Trainer, you will play a crucial role in ensuring that our new locations uphold the Amadora standard of excellence.
- You will be responsible for training and developing our new employees, ensuring they embody our brand values and deliver outstanding customer experiences.
- This is an exciting opportunity for an experienced trainer to be a part of our expansion and contribute to our continued success.
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, including front-of-house and back-of-house staff.
- Collaborate with the expansion team to assess training needs and design customized training plans for each new location.
- Conduct on-site training at stores, ensuring employees are well-prepared for the shifts.
- Continuously evaluate and enhance training materials, manuals, and resources.
- Provide ongoing coaching and support to employees to improve their skills and performance.
- Monitor and assess employee progress and provide constructive feedback.
- Foster a positive and inclusive learning environment that aligns with Amadora's values and Previous experience in a training or coaching role, preferably in the food service or hospitality industry.
- Strong communication, presentation, and interpersonal skills.
- Ability to adapt training methods to diverse learning styles.
- Detail-oriented with exceptional organizational skills.
- Enthusiastic about delivering exceptional customer experiences.
- Ability to travel to multiple cities and locations as needed.
- High school diploma or equivalent; additional education or certifications in training and development is a plus.
Benefits:
- Competitive salary with performance-based incentives.
- Travel and accommodation allowances for training assignments.
- Opportunities for career growth and advancement.
- Employee discounts on our delicious ice cream creations.
- A chance to be a part of Amadora's nationwide expansion journey.
- Ongoing training and development opportunities.
Employment Type : Full Time
Senior Training Manager position. Prefer candidates from F&B background.
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