Service Process Coordinator

4 days ago

Chennai, India timesjobs Full time

Position: Service Process Coordinator - C04
Job Req ID: 24759853
Location(s): Chennai, India
Job Type: On-Site/Resident
Job Category: Operations - Core
Whether youre at the start of your career or looking to discover your next adventure, your story begins here. At Citi, youll have the opportunity to expand your skills and make a difference at one of the worlds most global banks. Were fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. Youll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Were currently looking for a high caliber professional to join our team as Officer, Retail Banking Operation - Hybrid (Internal Job Title: Service Process Coordinator - C04) based in Asia Pacific, India. Being part of our team means that well provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. Thats why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
We empower our employees to manage their financial well-being and help them plan for the future.

Responsibilities:

0-3 years experience in banking operation, Operational process management
Should have good comprehension skills & be attentive to details
Should have good communication skills
Should be able to make sound decisions based on information on hand
Customer focused
Demonstrated strengths across Risk/Controls and Client Excellence
Payments processing experience preferred

Skills and Exposure:

Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)
Good oral and written communication skills (call outs to customers)
Good customer service skills, service oriented
Attention to details, high level of accuracy and productivity.
Meticulous, with good initiative & independence, communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
Apply here

Job Family Group: Operations - Core
Job Family: Processor
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review here.

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