Customer Relations Manager

1 month ago


Jaipur, India Seher Jaipur Full time

Company Description

Seher Jaipur is a Women's Indian Ethnic wear brand, founded in 2021, in Jaipur. The company is engaged in the conceptualization, manufacturing, and vertical sales of modern Indian Ethnic Wear designs that combine young blood and fresh perspectives with timeless grace and craftsmanship.


Role Description

This is a full-time on-site role as a Customer Relations Manager at Seher Jaipur. The Customer Relations Manager will be responsible for day-to-day interactions with customers, addressing their queries and concerns, ensuring customer satisfaction, and managing customer relationships. The role will involve working closely with the sales and marketing teams to provide excellent customer service and support.


Qualifications

  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to effectively manage customer relationships
  • Problem-solving and conflict resolution skills
  • Attention to detail and organizational skills
  • Ability to work well in a team
  • Prior experience in customer relations or a related field is a plus
  • Bachelor's degree in Hotel Management, Business Administration or a related field


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