![BMW CARS ( Sanghi Classic)](https://media.trabajo.org/img/noimg.jpg)
Customer Relations Manager& marketing and digital expert
1 week ago
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Company Description
BMW Sanghi Classic.
Role Description
This is a full-time Customer Relations Manager role at BMW CARS (Sanghi Classic) located in Jaipur. The Customer Relations Manager will be responsible for managing customer relationships, resolving customer issues and complaints, and ensuring customer satisfaction and lead managment. This role requires strong communication and interpersonal skills, as well as the ability to work with cross-functional teams to deliver exceptional customer service and point of contact with bmw head office .
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Prior experience in customer service or customer relations
- Ability to handle and resolve customer complaints and issues
- Knowledge of automotive industry and products
- Strong organizational and time management skills
- Ability to work well under pressure and in a fast-paced environment
- Proficiency in relevant software and CRM systems
- Bachelor's degree in business, marketing, or a related field
Minumum 2 year experience and would give preference from hotel industry or cabin crew . rest any luxary service industry person can apply
Marketing and digital experts should have relevant skill and know how .
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