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Customer Relations Manager

3 months ago

Jaipur, Rajasthan, India Seher Jaipur Full time
Company DescriptionSeher Jaipur is a Women's Indian Ethnic wear brand, founded in 2021, in Jaipur.

The company is engaged in the conceptualization, manufacturing, and vertical sales of modern Indian Ethnic Wear designs that combine young blood and fresh perspectives with timeless grace and craftsmanship.

Role DescriptionThis is a full-time on-site role as a Customer Relations Manager at Seher Jaipur.

The Customer Relations Manager will be responsible for day-to-day interactions with customers, addressing their queries and concerns, ensuring customer satisfaction, and managing customer relationships.

The role will involve working closely with the sales and marketing teams to provide excellent customer service and support.

QualificationsExcellent communication and interpersonal skillsStrong customer service orientationAbility to effectively manage customer relationshipsProblem-solving and conflict resolution skillsAttention to detail and organizational skillsAbility to work well in a teamPrior experience in customer relations or a related field is a plusBachelor's degree in Hotel Management, Business Administration or a related field