Customer Support Officer

4 weeks ago


Mangaluru, India Mphasis Full time

Job Description

Role : Customer Support Officer - BPO

Location : Pune/Mangalore

Who are we looking for?

 Graduate freshers with excellent communication skills

 Analytical skills

Technical Skills:

 Operating the computer- Intermediate

 MS Office - Intermediate

 Avaya/Phone Operating skills – Beginner

 Fluent in Spoken and written English with effective Business Communication

 Communication in neutral accent over phone

 Active listening and probing skills

 Basic knowledge of Insurance

 Typing Speed 30 WPM

Process Skills:

 Respond to customer queries via inbound/outbound calls and emails within defined SLA’s

 Record interaction using client system with proper classification

 Refer Knowledge base and perform task as per defined process

 Follow up and closure of interactions to ensure customer satisfaction

 Passionate about customer service

 Comfortable with Rotational shifts, extended working hours and weekly offs.

 Candidate should clear the V&A and online typing tests

Behavioral Skills :

 Positive energy

 Positive attitude

 Self learner

Qualification:

 Any Graduate, Freshers can apply



  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher)Job Type: Full-Time | Rotational ShiftExperience Required: FresherNote: Salary Range:Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per monthNight Shift Allowance- Per day ₹250Key Responsibilities:Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.Provide hardware...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher)Job Type: Full-Time | Rotational ShiftExperience Required: FresherNote: Salary Range:Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per monthNight Shift Allowance- Per day ₹250Key Responsibilities:Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.Provide hardware...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher)Job Type: Full-Time | Rotational ShiftExperience Required: FresherNote: Salary Range:Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per monthNight Shift Allowance- Per day ₹250Key Responsibilities:Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.Provide hardware...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher)Job Type: Full-Time | Rotational ShiftExperience Required: FresherNote: Salary Range:Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per monthNight Shift Allowance- Per day ₹250Key Responsibilities:Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.Provide hardware...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher)Job Type: Full-Time | Rotational ShiftExperience Required: FresherNote: Salary Range:Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per monthNight Shift Allowance- Per day ₹250Key Responsibilities:- Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.- Provide hardware...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher) Job Type: Full-Time | Rotational Shift Experience Required: Fresher Note: Salary Range: Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month Night Shift Allowance- Per day ₹250 Key Responsibilities: Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. Provide...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher) Job Type: Full-Time | Rotational Shift Experience Required: Fresher Note: Salary Range: Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month Night Shift Allowance- Per day ₹250 Key Responsibilities: Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. Provide...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher) Job Type: Full-Time | Rotational Shift Experience Required: Fresher Note: Salary Range: Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month Night Shift Allowance- Per day ₹250 Key Responsibilities: Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. Provide...


  • Mangaluru, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: Desktop Support Engineer (Fresher) Job Type: Full-Time | Rotational Shift Experience Required: Fresher Note: Salary Range: Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month Night Shift Allowance- Per day ₹250 Key Responsibilities: - Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. - Provide...

  • Sales Officer

    2 weeks ago


    Mangaluru, India Mee 2 Bee Full time

    Mangaluru, KA, India Rs 350,000.00 - 400,000.00 (Indian Rupee) Job Openings Sales Officer About the job Sales Officer **About Believe Cosmetics Pvt Ltd (Believe Pte) in INDIA** **Believe Pte. Ltd** is a Singapore-based FMCG conglomerate that prides itself in creating effective solutions for people around the world in the wellness, beauty and personal care...