Service Desk Specialist

Job Title: Senior Service Desk SpecialistExperience Required: 8+ YearsLocation: BangaloreRole Overview:We are seeking an experienced and detail-oriented Senior Service Desk Specialist to lead support operations, streamline escalation workflows, and strengthen our IT service management processes. This role requires expertise in handling complex escalations,...

Job Description We are looking for a Service Desk Specialist to provide first-level technical support to internal and external users. The role involves logging incidents, resolving issues, and ensuring smooth operation of IT services within defined SLAs. Key Responsibilities: - Serve as the first point of contact for users seeking technical assistance via...

Role Overview:The Service Desk Specialist will serve as the first point of contact for users experiencing technical issues. You will be responsible for diagnosing and resolving hardware, software, and network problems, escalating as necessary, and maintaining accurate records of incidents and service requests. Your goal is to deliver prompt, high-quality...

We Are Hiring – Service Desk (L1) Support | Pune & BangaloreLooking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.️ Open Positions:Freshers (Technical Background) – Pune1+ Years Exp – Pune & Bangalore3+ Years...

🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨 Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions. 🖥️ Open Positions: 🔹 Freshers (Technical Background) – Pune 🔹 1+ Years Exp –...

Role & responsibilities1+ years of previous experience in IT helpdesk (Voice)Excellent communications skills (verbal and written)Knowledge on ITIL Framework and TerminologiesKnowledge on Windows, Mac operating systems & VDI environmentsDemonstrated problem solving capabilitiesAdhere to established Service Levels Agreements and ensure to follow up on the...

Job Title: Service Desk Location: Bangalore Experience: 4-6 Years Requirements: - Infrastructure technical support experience - Willingness to work in night shifts and weekends - Good functional knowledge of desktop/hardware/messaging/networks - Excellent communication skills - CompTIA A+, N+, ITIL Foundation certification

Job Title: Service Desk Location: Bangalore Experience: 4-6 Years Requirements: Infrastructure technical support experience Willingness to work in night shifts and weekends Good functional knowledge of desktop/hardware/messaging/networks Excellent communication skills CompTIA A+, N+, ITIL Foundation certification

Job Description Roles & Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Effectively managing, developing, and training the service desk team. - Ensuring that all processes...

Should have min 1 year of experience in International Voice Technical support.Skills: IT Service Desk, MS office, O365, VPN, Basic idea on Networking, basic knowledge on system troubleshooting, browser troubleshooting, software installation.