IndiaMART - Business Manager - Telesales

4 weeks ago


Noida, India IndiaMart InterMesh Ltd Full time

This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives.

Role & responsibilities:

- The position holder will be managing a team of 3-4 TL's including 20-30 individuals

- Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients

- Build and manage productive, professional relationships with clients

- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs

- Ensure prompt resolution of client complaints

- Assist the field sales team in achieving revenue and client retention

- Targets by systematic follow up & time bound closures

- Daily 08-10 meaningful telephone/video calls with clients

Preferred candidate profile:

- MBA with 2-5 yr of experience in Inside-Sales / Servicing / Retention.

- Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience)

(ref:iimjobs.com)

  • Noida, India IndiaMart Full time

    Assistant Manager- Seller & Responsibilities:1. Responsible for onboarding ecommerce merchants on paid plans2. Align with internal teams (Marketing, Product) to deliver the numbers3. Manage the end-to-end sales process and provide clear visibility on the pipeline4. Analyze and identify how we can eliminate our clients- engagement and retention challenges5....


  • Noida, India IndiaMART Full time

    Job Description : Join the IndiaMART's product management team as a SPM/AVP in a dynamic and impactful role. As a leader, you will guide a team of talented PMs, APMs, and Developers, collaborating closely with UI/UX teams/agencies and QA teams to oversee the entire lifecycle of our innovative products. To thrive in this position, you must possess a...


  • Noida, Ghaziabad, India IndiaMART Full time

    Job Description : Join the IndiaMART's product management team as a SPM/AVP in a dynamic and impactful role. As a leader, you will guide a team of talented PMs, APMs, and Developers, collaborating closely with UI/UX teams/agencies and QA teams to oversee the entire lifecycle of our innovative products. To thrive in this position, you must possess a...


  • Noida, India IndiaMART Full time

    Job Description : Join the IndiaMART's product management team as a SPM/AVP in a dynamic and impactful role. As a leader, you will guide a team of talented PMs, APMs, and Developers, collaborating closely with UI/UX teams/agencies and QA teams to oversee the entire lifecycle of our innovative products. To thrive in this position, you must possess a...


  • noida, India IndiaMART Full time

    Job Description : Join the IndiaMART's product management team as a SPM/AVP in a dynamic and impactful role. As a leader, you will guide a team of talented PMs, APMs, and Developers, collaborating closely with UI/UX teams/agencies and QA teams to oversee the entire lifecycle of our innovative products. To thrive in this position, you must possess a genuine...


  • Noida, India IndiaMART InterMESH Ltd Full time

    Job Description : Join the IndiaMART's product management team as a SPM/AVP in a dynamic and impactful role.- As a leader, you will guide a team of talented PMs, APMs, and Developers, collaborating closely with UI/UX teams/agencies and QA teams to oversee the entire lifecycle of our innovative products.- To thrive in this position, you must possess a...


  • Noida, India IndiaMART Full time

    Key Responsibility Areas :- Architect, Design and Develop solutions to support business requirements.- Use skill sets to Analyze and manage a variety of database environments such as Oracle, Postgres, Cassandra, MySql, Graph DB, etc- Provide optimal design of database environments, analysing complex distributed production deployments, and making...


  • Noida, Ghaziabad, India IndiaMART Full time

    Key Responsibility Areas :- Architect, Design and Develop solutions to support business requirements.- Use skill sets to Analyze and manage a variety of database environments such as Oracle, Postgres, Cassandra, MySql, Graph DB, etc- Provide optimal design of database environments, analysing complex distributed production deployments, and making...


  • noida, India IndiaMART Full time

    Key Responsibility Areas :- Architect, Design and Develop solutions to support business requirements.- Use skill sets to Analyze and manage a variety of database environments such as Oracle, Postgres, Cassandra, MySql, Graph DB, etc- Provide optimal design of database environments, analysing complex distributed production deployments, and making...


  • Noida, India IndiaMART Full time

    Key Responsibility Areas :- Architect, Design and Develop solutions to support business requirements.- Use skill sets to Analyze and manage a variety of database environments such as Oracle, Postgres, Cassandra, MySql, Graph DB, etc- Provide optimal design of database environments, analysing complex distributed production deployments, and making...

  • Tele Sales Executive

    4 weeks ago


    Noida, India IndiaMART InterMESH Limited Full time

    IndiaMART is India's largest online B2B marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Buyers typically gain access to a wider marketplace; diverse portfolios of quality products to chose from and tap a one-stop-shop which caters to all...


  • Noida, India iimjobs Full time

    IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million...


  • Noida, India IndiaMart Full time

    Consultant - Ad Sales Role & responsibilities:- The role is for Digital Media/Ad Sales and will involve complete ownership of the region and generate revenue from media agencies and brands.- Maintaining relationship with the media agencies & direct brands, working on briefs and closing business.- Prospecting relevant advertisers for the platform,...


  • Noida, India Indiamart Intermesh Ltd Full time

    As a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at...


  • noida, India IndiaMART Full time

    Key Responsibility Areas :- Be the go to technical expert for the Engineering team.- Develop and execute the engineering strategy to support the company's overall vision and goals.- Lead the engineering team and foster a culture of collaboration, accountability, and innovation.- Manage and prioritize engineering resources to ensure timely and high-quality...


  • Noida, India IndiaMART Full time

    Key Responsibility Areas :- Be the go to technical expert for the Engineering team.- Develop and execute the engineering strategy to support the company's overall vision and goals.- Lead the engineering team and foster a culture of collaboration, accountability, and innovation.- Manage and prioritize engineering resources to ensure timely and...


  • Noida, Ghaziabad, India IndiaMART Full time

    Key Responsibility Areas :- Be the go to technical expert for the Engineering team.- Develop and execute the engineering strategy to support the company's overall vision and goals.- Lead the engineering team and foster a culture of collaboration, accountability, and innovation.- Manage and prioritize engineering resources to ensure timely and...


  • Noida, India IndiaMART Full time

    Key Responsibility Areas :- Be the go to technical expert for the Engineering team.- Develop and execute the engineering strategy to support the company's overall vision and goals.- Lead the engineering team and foster a culture of collaboration, accountability, and innovation.- Manage and prioritize engineering resources to ensure timely and...


  • Noida, India IndiaMART InterMESH Ltd Full time

    Job Title / Designation : SPM/ AVP Product Manager: Marketplace Properties Location : Noida (WFO) Department : Marketplace Reporting To : VP/ Sr. VP/ CXO Key Responsibility Areas: - Driving high growth in marketplace usage, traffic and user engagement - Creating a product vision, maintaining a prioritized feature backlog and roadmap, and creating internal...

  • Telesales

    3 days ago


    Noida, India Eternal Hr Services Private Limited Company Full time

    We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an...