Manager - Application Development & L1 Support

4 weeks ago

New Delhi, India Schneider Electric Full time

· Training to ISP: Training existing and new ISPs on product understanding, product handling and key applications. · Development of STC trainers: Conduct Train the trainer program for STC. Help them prepare training modules. · Development of local service centers: Co-ordinate for appointment, training of service centers & specific support needs of service centers. · Conduct application meet. · Application support: o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etc o Prepare guidelines on use of various communication protocols in Drives & PLC. o New application development in close working with Sales / ISP. · Product presentations and demonstration at End users, OEMs & consultants. · Support to sales & service: Help in project specification compliance. Competencies: · Experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA. · Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes. · Excellent troubleshooting skills and ability to work under pressure. Qualifications B.E. / B.Tech Experience: 6-10 years Schedule: Full-time Req: HSF

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