Customer Onboarding Specialist
2 days ago
Customer Onboarding Specialist Location:Gurugram (In-office) Employment Type:Full-timeAbout us QuickReply.ai is a leadingWhatsApp Marketing Automation Platformdesigned for E-commerce brands. In just 18 months, we’ve grown to700+ global customersand achieved15x revenue growth . As businesses shift from email and SMS to WhatsApp for customer engagement, QuickReply.ai helps brands automate marketing, drive conversions, and scale faster. Founded byIIT-Delhi alumniwith deep SaaS and growth expertise, we’re a fast-growing, investor-backed startup building acategory-defining platformin conversational commerce.About the role We’re looking for aCustomer Onboarding Specialistto ensure a seamless and engaging onboarding experience for every new QuickReply.ai customer. You’ll be responsible for guiding customers through setup, conducting product demos, assisting with integrations, and collaborating with internal teams to deliver a world-class onboarding experience — all from our Gurugram office.Key responsibilities Act as theprimary point of contactfor new customers during onboarding. Conductproduct demos and walkthroughs , showcasing platform features and benefits. Assist customers withWhatsApp API setupand technical integrations. Collaborate closely withsales and implementation teamsfor smooth handovers. Resolve customer issues promptly and ensure successful onboarding completion. Gather customer feedback and share insights with theproduct teamfor improvements. Ensure customers achieve value quickly and are set up for long-term success.Skills and requirements 0–2 yearsof experience incustomer onboarding, implementation, or technical support(SaaS preferred). Strongcommunication, problem-solving, and customer-handlingskills. Basic understanding oftechnical integrations, APIs, or platform setups . Proficiency inMS Office and CRM tools . Highly organized, customer-centric, and comfortable workingon-site in Gurugram . Experience withmarketing automation or WhatsApp Business APIis a plus.What we offer Competitive salary and performance-based growth opportunities. Chance to work with ahigh-growth SaaS productin a fast-evolving market. A collaborative, learning-focused, and high-energy work culture.
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Customer Success
2 weeks ago
New Delhi, India Clara AI Full timeCustomer Success - Onboarding SpecialistLocation: Kalyaninagar, Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM ISTDomain: B2B SaaSRole Overview:We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role, you’ll own the post-sales onboarding journey —...
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Data Onboarding Specialist
7 days ago
New Delhi, India MProfit Full timeCompany Profile:MProfit is a rapidly growing fintech company backed & funded by Rainmatter (by Zerodha) and other reputed investors. With the aim of empowering Indians to have clear visibility in their investments, MProfit provides wealth-tech solutions to Indian investors and wealth professionals.A powerful data insights platform, MProfit enables investors...
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Onboarding Specialist
6 days ago
New Delhi, India NIIT Full timeAbout NIITAt NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact...
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Onboarding and Operations Specialist
2 days ago
New Delhi, India Kepsten Inc. Full timeCompany Description Kepsten is a professional Canadian platform-based facility management company founded on principles of honesty, integrity, and trustworthiness. We are expanding our team and are looking for reliable and dedicated staff to join us. We believe in a supportive and structured work environment that values every team member. We provide full...
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Onboarding Specialist
2 hours ago
New Delhi, India Genus Power Infrastructures Ltd Full timeRole OverviewThe HR Onboarding Specialist will be responsible for ensuring a seamless and positive onboarding experience for new employees. This role involves coordinating pre-joining formalities, managing documentation, coordinating for logistics, and ensuring timely completion of all onboarding activities, including flawless employee code generation in the...
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Onboarding Specialist
4 days ago
New Delhi, India Genus Power Infrastructures Ltd Full timeRole Overview The HR Onboarding Specialist will be responsible for ensuring a seamless and positive onboarding experience for new employees. This role involves coordinating pre-joining formalities, managing documentation, coordinating for logistics, and ensuring timely completion of all onboarding activities, including flawless employee code generation in...
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Onboarding Specialist
2 weeks ago
New Delhi, India QX Global Group Full timeWe’re Hiring: US Candidate Onboarding Specialist (Mumbai | Night Shift)Shift: US Hours (Night Shift) Location: Mumbai (On- Site) Experience: 1–3 years Domain: Communication | Data Analysis | Stakeholder EngagementAbout the RoleWe’re on the lookout for a smart communicator, data-savvy thinker, and confident stakeholder handler to step into a...
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Onboarding Specialist
1 week ago
New Delhi, India QX Global Group Full timeWe’re Hiring: US Candidate Onboarding Specialist (Mumbai | Night Shift)Shift: US Hours (Night Shift)Location: Mumbai (On- Site)Experience: 1–3 yearsDomain: Communication | Data Analysis | Stakeholder EngagementAbout the RoleWe’re on the lookout for a smart communicator, data-savvy thinker, and confident stakeholder handler to step into a...
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Apollo Onboarding Specialist
7 days ago
New Delhi, India INSIDEA Full timeAbout the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...
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Onboarding Specialist
4 days ago
New Delhi, India NIIT Full timeAbout NIITAt NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact...
