Successive Technologies

About Us:

Successive Digital, a digital transformation company, offers a comprehensive suite of solutions, including digital strategy, product engineering, CX, Cloud, Data & AI, and Generative AI services.

We help companies continuously optimize business and technology that transform how they connect with customers and grow their business.

Our team of technology specialists ensures that each solution is customized to the business's specific needs, driving efficiency and performance.

With the implementation of the latest technological advancements, we deliver business operations that ensure business continuity and make you stay ahead in a rapidly evolving digital landscape.

Our Technical Expertise:

- Digital Strategy: We create competitive business and IT operations transformation strategies to help companies stay ahead of the digital curve.

- Our approach includes assisting you in selecting the appropriate technical stacks and practices and working with people who can help you envision your business vision digitally.

- Product Engineering: We partner with you to deliver exceptional customer experiences and business outcomes by tailoring your applications to your unique needs.

- Our team combines deep industry and technical expertise in product engineering to create solutions that make a real impact and increase operational efficiency.

- Cloud: We help businesses harness the advantage of digital and innovation with cohesive cloud services, including enterprise modernization and cloud-native solutions.

- Our partnerships with public cloud providers such as AWS, Azure, and GCP enable us to architect application and remote infrastructure solutions that ensure resilience, scalability, and predictive performance.

- Customer Experience: We help companies build a connected ecosystem of their business that elevates customer and employee experience.

- Our approach includes business and technology assessment to incorporate design thinking at every stage of interaction and working backward from that point to transform the customer experience.

- We make use of the latest CX technologies, analytics, and reporting to track and measure customer experience transformation success for your business.

- Data & AI: We are experts in transforming raw data into valuable insights, enabling predictive analytics and real-time decision-making.

- Our expertise extends to data modernization and data architecture solutions, ensuring seamless integration with other systems.

- We enable a cohesive and efficient data ecosystem by optimizing your data infrastructure and enhancing interoperability.

- Partner with us, and rest assured, your organization will remain data-driven, agile, and innovative.

- Generative AI: We help companies identify business use cases for generative AI and enable them to develop robust generative AI models using public cloud platforms, foundational models, and open-source tools.

- Our team ensures that these models perform as expected and meet your needs.

- We also help you transit these models from proof of concept (POC) stages to full-scale production environments, ensuring a seamless and effective deployment.

- By leveraging cutting-edge generative AI technologies, we help you unlock new levels of creativity, efficiency, and innovation in your business operations.

Industries We Serve:

- Consumer Goods.

- Media & Entertainment.

- Government & Public Sector.

- Retail & Commerce.

- Agriculture.

- Manufacturing.

- Travel & Hospitality.

- Healthcare & Lifesciences.

- Chemical, Oil & Gas.

- Transportation & Logistics.

- Aerospace & Defence.

- Automotive & Mobility.

- Banking & Finance.

About The Role:

We are looking for a highly driven and detail-oriented Lead - Operations to support our Global Delivery function and drive operational excellence across strategic initiatives, compliance, reporting, and stakeholder coordination.

This role will work closely with Delivery, Account Management, RMG, Vendor Management, and the PMO to streamline processes, track KPIs, and maintain high visibility into ongoing. programs.

Key Responsibilities:

Delivery & Strategic Operations:

- Own and maintain Global Delivery Dashboards tracking key strategic initiatives, compliance checks, program health, revenue growth, team upskilling, and SteerCo updates.

- Proactively track project KPIs, milestones, account growth, and delivery metrics in close coordination with Program Managers and the PMO.

- Collaborate with Tech Leads, Account Managers, and Delivery Leaders to monitor progress and drive accountability across initiatives.

- Assist in preparing Steering Committee decks, QBRs, and executive updates for internal and external stakeholders.

Pre-Sales & Business Coordination:

- Maintain a comprehensive Pre-Sales Tracker to manage lead pipeline, proposal submissions, contract status, and closure timelines.

- Support the sales and delivery teams with business presentations, proposal documentation, and operational follow-ups.

Resource & Vendor Alignment:

- Liaise with Resource Management Group (RMG), Vendor Management, and Account Management teams to ensure timely fulfillment of staffing needs.

- Oversee onboarding status, vendor staffing, and internal mobilization plans aligned with project requirements.

Reporting, Tools & Communication:

- Create high-quality presentations, reports, and dashboards for leadership and client communication using Microsoft Office 365 (Excel, Word, PowerPoint).

- Ensure hygiene and timely updates of all reporting systems and trackers.

- Utilize platforms like Jira, Confluence, Miro, and Power BI for effective tracking, visualization, and collaboration (preferred).

Required Skills & Qualifications:

- 5-6 years of experience in Operations, Delivery Support or PMO roles in IT services, consulting, or digital transformation environments.

- Proven ability to manage cross-functional coordination and handle multiple stakeholders across Delivery, Sales, RMG, and Vendor Management.

- Strong command of Microsoft Office 365 tools (Excel, PowerPoint, Word) for reporting and presentation purposes.

- Exceptional organizational skills, with a keen eye for detail and a structured approach to managing large datasets and status reports.

- Strong communication skills, both written and verbal, with experience in preparing business-facing documents and decks.

Preferred Qualifications:

- Familiarity with tools like Jira, Confluence, Miro, Power BI for collaboration, documentation, and visualization.

- Experience working with global teams and supporting delivery governance models.

- Exposure to account-level planning, delivery health tracking,.

Life At Successive:

Successive Digital cultivates a culture of collaboration and diversity within our global teams.

We encourage personal and professional development through challenging and inspiring one another.

Mentorship and on-the-job training opportunities support career growth and success.

Our global presence offers onsite opportunities across our international offices.

Comprehensive benefits, including maternity and paternity leave, are provided to support work-life balance.

Our talent is encouraged to explore and work with various technologies.

A "Professional Development Program" enhances technical and behavioral competencies.

With the "Reward & Recognition" process, we acknowledge and celebrate team and individual achievements.

Team outings, parties, sports events, and cultural activities establish a vibrant workplace culture and promote companionship among employees.

Follow Us On:

Website: http://successive.tech/.

Facebook: LinkedIn: (ref:iimjobs.com)