Offshore Delivery Manager

7 hours ago

Hyderabad, India Spectral Consultants Full time

Description:- Were Hiring: Offshore Delivery Manager Tech Ops Group Lead.- Location: Hyderabad | Domain: Reporting & Data Operations.- Experience: 10+ years | Leadership in Tech Ops Delivery.Were looking for a Tech Ops Group Lead to anchor and scale offshore delivery across reporting, data operations, and field alerting systems.This is a senior leadership role for someone who thrives in structured, SLA-driven environments and brings a strong delivery mindset to complex, multi-stream operations.What Youll Own:- End-to-end delivery across Power BI reporting, Databricks pipelines, and field alert systems.- Governance of SLA adherence, quality control, and operational efficiency across workstreams.- Stakeholder engagement, escalation management, and delivery assurance.- Team leadership across data engineers, analysts, and ops specialists.- Continuous improvement through automation, documentation, and process standardization.Key Tech Stack & Domains:- Power BI: report refreshes, publishing workflows, workspace governance.- Databricks: job orchestration, data transformation, failure recovery.- Field Alerts: rule-based & ML-driven alerting pipelines integrated with CRM systems.- Bonus: exposure to data mastering/stewardship (HCP/HCO, product, territory data).What You Bring:- 10+ years of experience with 35 years in delivery leadership roles.- Strong command of reporting and data ops in pharma/life sciences domain.- Proven ability to manage multi-skilled teams and offshore delivery governance.- Familiarity with Agile/DevOps practices and CRM-integrated alerting systems (e.g., Veeva, Salesforce). (ref:iimjobs.com)

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