Senior Partner Manager

3 days ago


Mumbai, India Backbase Full time

The Marketplace team is responsible for building best-in-class fintech partnerships globally that continues to enhance the value and richness of the Backbase Engagement Banking Platform. A small and impactful global team - with a winner's mentality and teamwork at its core.

As a Senior Partner Manager, you are responsible for contributing to the growth of the Backbase partner & alliance ecosystem and business within a region. Your challenge is supporting the development of a Partner led Pipeline, helping to convert license deals where Partners are involved and supporting the knowledge of Backbase within Partners to help customers continuously succeed. You have experience in scaling a business through a high calibrate and quality partner and alliance ecosystem.

What you'll do

  • Be responsible for the full partner lifecycle. You will identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth;
  • Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program;
  • Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning for continuous improvement in Backbase partnerships approach;
  • Work closely with the Director on supporting pricing and commercial strategy for existing and new partners;
  • Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal;
  • Be responsible for internal reporting on partnerships and related activities to the leadership.

Who you are

  • Must have : 10 + years of professional experience, in partnerships, partnership management with experience in identifying and signing new partners in the Fintech, Payments and/or Banking space;
  • Track record of building impactful partnerships both from innovation and revenue growth;
  • Have built successful relationships with partners, working with senior leadership and multiple stakeholders on the partnership side;
  • Willing to go into the details and be very hands-on:

○ Managed or supported complex partnership deals, with multiple stakeholders internally and externally. Understanding of coordinating and supporting critical stakeholders as Product and Legal;

○ Further, managed complex projects and operations to support either client escalations or implementations;

  • You will get a lot of autonomy. But should be comfortable to work in an environment where entrepreneurship is expected, teamwork, collaboration and delivered business outcomes are expected;
  • Bachelor’s degree in business administration, finance and/or similar streams;
  • Location:Limited to Amsterdam, Mumbai, Atlanta



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