Senior Product Operations Manager

1 week ago

Bengaluru, India ALLEN Digital Full time

About ALLEN:


At ALLEN, we spearhead a technology-driven approach to education, leveraging top-tier tech talent from leading technology firms. Through our strategic collaboration with Bodhi Tree Systems, a prominent venture capital firm known for building & scaling tech-first brands, we are revolutionizing education with a tech-first approach.


We address two critical challenges in the current education landscape: the need for more emphasis on holistic learning and adopting a one-size-fits-all approach. We are leveraging AI to develop an innovative ed-tech platform to provide students with a compelling end-to-end learning experience. Our goal is to transform education by providing personalized learning experiences that transcend traditional classrooms by catering to individual learning needs and to drive significant improvements in learning outcomes.


Join us in reshaping education for the digital era and unlocking the full potential of every student



Responsibilities:


  • Be a champion of experience for users of the platform, internal users or students
  • Be the subject matter expert on multiple product pods/ features that are getting built and drive operationalization across business, tech and admin teams
  • Establish and maintain strong communication with center heads to ensure consistent adoption and utilization of the product.
  • Collaborate with cross-functional teams to gather feedback from users and stakeholders, identify gaps and prioritize feature requests for product improvement.
  • Prepare and present regular reports on adoption metrics and operational performance to senior management.
  • Drive strategic initiatives to enhance the product operations function, streamline processes, and optimize resource allocation.
  • Collaborate with Product Management, Engineering, and other cross-functional teams to align product operations efforts with the overall product strategy



Requirements:


  • 5+ years of experience in a fast-paced and dynamic environment.
  • Edtech exposure is a plus
  • Strong understanding of products, technology, and industry trends.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to use data to drive decision-making.
  • Proficiency in project management and process optimization.

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