Senior Product Manager
3 weeks ago
Senior Product Manager
Overview
Join Intuit as a Senior Product Manager on the Practice Workforce Operations team, supporting Customer Success. Intuit's Customer Success team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations and a distributed professional workforce.
We are seeking an experienced, entrepreneurial, and collaborative Principal Product Manager to drive the vision, strategic roadmaps and delivery of Practice Workforce Operations to support a two-sided professional network at scale. In this critical role you’ll be responsible for the vision and delivery of the platform by collaborating closely with engineers, data scientists, Customer Success teams, and Business Unit leaders across Intuit. You will have the opportunity to help lead Intuit in its transformation to industry-leading service operations technologies and platforms. Products developed by this team include the expert resource management platform.
Responsibilities
- Design and bring to market revenue generating, customer-driven software products
- Identify market opportunities through customer research and insights
- Prioritise customer needs and develop product roadmaps to deliver on meeting customer expectations
- Lead, create and launch market-leading product offerings in partnership with sales, marketing, engineering, user experience and support
- Own the product lifecycle from requirements gathering through production and release
- Turn global customer and market insights into actionable business and product requirements
- Build products that deliver great customer experiences
Qualifications
- 8+ years designing and delivering world-class software products in a Product Management role.
- Demonstrated experience managing the end-to-end product lifecycle for consumer or enterprise offerings.
- Ability to develop and execute a successful product roadmap.
- Experience with Agile development and methodologies.
- Proven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web or mobile software product offerings.
- Strong project management skills, including the ability to think and lead complex projects simultaneously.
- Successful history of delivering customer-driven products designed to create a great customer experience.
- BS or BA Degree preferred or equivalent work experience
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