AiSens - Assistant General Manager - Sales

14 hours ago


Gurugram, India Aisensy Communications Private Limited Full time

About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform empowering 100,000+ businesses, including leading brands like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco, to grow their revenues via WhatsApp.

400+ Crore WhatsApp messages exchanged yearly between businesses and users via AiSensy. Trusted by top brands like Delhi Transport Corporation, Vivo, PhysicsWallah & more. Businesses drive 2580% of revenues using AiSensy. Backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors.

The Opportunity

Work with a dynamic, fast-growing team obsessed with customer happiness. Gain hands-on experience in building and optimising support systems and processes. Collaborate closely with founders and leaders, sharing insights and receiving direct feedback. Be part of a mission-driven startup shaping the future of WhatsApp-led engagement.

Responsibilities

- Lead & Scale Sales Team Hire, mentor and manage a high-performing sales team to consistently achieve and exceed revenue targets.

- Drive Revenue Growth Build and execute sales strategies to expand customer base and maximize revenue from existing and new clients.

- Sales Training & Development Conduct regular coaching sessions, skill-building programs and performance reviews to ensure continuous improvement.

- Process & SOP Creation Design and implement robust sales processes, reporting frameworks and SOPs for tracking, forecasting and performance measurement.

- CRM Ownership (LeadSquared) Ensure accurate pipeline management, reporting and analytics by fully leveraging LeadSquared CRM.

- Cross-functional Collaboration Work closely with Operations, Marketing and Customer Support to create a seamless customer experience.

- Onboarding & Induction Oversee onboarding and training of new sales hires to ensure quick ramp-up and alignment with company goals.

- Strategic Planning Analyze market trends and competitive landscape to identify opportunities and plan long-term revenue growth.

Qualifications

- Experience 8-12 years of proven B2B SaaS/Tech sales experience, with at least 3-5 years in a leadership/people management role.

- Domain Knowledge Strong understanding of SaaS sales cycles, B2B customer buying behavior, and WhatsApp/Conversational Commerce space (preferred).

- Team Leadership Proven ability to hire, inspire and scale a high-performance sales team.

- Process & Analytics Skills Strong background in sales forecasting, creating SOPs and using data-driven insights to improve conversion and retention.

- CRM Proficiency Hands-on experience with LeadSquared (or similar CRM platforms) is a must.

- Strategic & Result-Oriented Ability to set long-term sales strategies while delivering on immediate revenue goals.

- Communication & Negotiation Excellent interpersonal, presentation and deal-closing skills.

- Communication & Culture: Excellent written and verbal communication, and the ability to instil a customer-first, high-output culture.

- Location: Open to work full-time from AiSensys Gurugram office.

Why Join Us?.

- Be part of a supportive and innovative environment that values growth.

- Opportunity to lead impactful projects and shape customer experiences in a scaling organisation.

- Directly contribute to the success of brands, generating a large share of revenues via AiSensy.

- Grow your career in a company where customer satisfaction is the top priority.


(ref:iimjobs.com)

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