AiSens - Revenue Operations Manager

3 days ago

Gurugram, India Aisensy Communications Private Limited Full time

is a WhatsApp-based Marketing & Engagement platform helping businesses drive revenue through powerful customer engagement on WhatsApp.We're trusted by 150,000+ businesses and work with top brands like Adani, Delhi Transport Corporation, PhysicsWallah, Yakult, Godrej, Vivo, Wipro, Asian Paints, and India Today Group.With 800 Crores+ in WhatsApp-driven engagement annually, our platform enables businesses to drive 2580% of their total revenue via WhatsApp.Backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors, AiSensy is on a mission to redefine business-to-customer communication. Join us in building the future of business engagement.About the Role:Were looking for a Revenue Operations Manager who is confident, process-oriented, and ready to own the accounts receivable and revenue integrity process.Youll play a key role in ensuring timely collections, minimizing revenue leakage, and maintaining strong customer relationships.Key Responsibilities:- Be the customer-facing point of contact for all invoice and payment-related communications.- Manage the accounts receivable process, ensuring timely follow-ups and payment collections.- Identify and plug revenue leakage, ensuring complete and accurate billing.- Maintain clear documentation of all customer communications, commitments, and collections.- Ensure compliance with Indian taxation regulations (GST, TDS, etc.) in invoicing and collections.- Collaborate with internal teams (Sales, Finance, Legal) to resolve disputes and delays.- Generate and share regular reports on receivables, overdue accounts, and 2-4 years of experience in Revenue Operations, Accounts Receivable, or Collections.- Excellent communication skills with the ability to handle client-facing roles confidently.- Solid understanding of accounts receivable processes and Indian taxation (GST, TDS, etc.)- Strong attention to detail and ownership mindset.- Experience with accounting tools like Tally, Zoho Books, or SAP is a plus.- Proficiency in Excel and structured reporting.Good to Have:- Experience in SaaS, agencies, or B2B businesses.- Familiarity with CRM or ERP tools.What Youll Get:- High-ownership role in a fast-growing startup- Opportunity to work with top Indian brands- Learning & growth opportunities across teams (ref:iimjobs.com)

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