Shipping Operations Transitions Manager

5 days ago


Chennai, India CMA CGM Global Business Services (India) Full time

Summary of the Requirement

The Transition Manager is primarily responsible for managing the movement/transition of work from the CMA CGM Group Agencies / HO or from any entity within the group, into the Global Business Service Centres across India and transfer of work within the Global Business Service Centres. The Team works in close collaboration with the HO GBS team (responsible for Transformation and Transition), and majorly contributes towards building the GBS with respect to People and Processes.


Objective of the Position

To execute & independently manage all process transitions across all SSC sites, as per the Transition Plan provided by HO every Year, using a structured Project Management approach and ensuring that the work/process is transferred in line with guidelines prescribed by HO.


Key Responsibilities

a) Building a structured project plan in coordination with HO & other stakeholders.

b) Ensure GBSI delivery team and agency readiness for the work transfer.

c) Process analysis/study to compare with the HO process guidelines.

d) Change management and process alignment in accordance with the Group Core Model & SSC Standards

e) Risk assessment and mitigation plan.

g) Ensure proper process documentation and sign off from appropriate stakeholder

h) Ensure Robust Communication and reporting during the project phase

I) Go-Live support to ensure seamless work transfer.


Qualification


a) Experience: 10-12 Years

b) Certifications (if any): Certifications in Project Management, Lean/Six Sigma would be an added advantage.

c) Should have good project management and stakeholder management skills

d) Ability in preparing detailed process documentations and process flow charts

e) Analytical and Decision-Making Skills

f) Experience in shipping industry preferred.

g) Knowledge and experience in using Project Management tools & MS Office applications.


Thanks & Regards

Karthick Kumar

HR-Talent Acquisition

CMA CGM GBS India

Chennai

SSC.KKumar2@cma-cgm.com



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