Transition Manager Sales

2 weeks ago


Chennai, Tamil Nadu, India SourceHOV Full time
Job Summary


We are looking for a go getter, not constrained by conventional thinking who is willing to explore and develop innovative ideas.

We need a results-oriented problem solver, self-starter with hunter mentality who has a passion for cutting edge digital platforms and the knowledge and experience across technology, business services and operations.


Experience:

10+yrsPosition:

Transition ManagerLocation :
Chennai, India


Job DescriptionWe are looking for a Transition Manager to spearhead the seamless execution of our BPO transition projects, ensuring on-time, on-budget delivery with minimal disruption.

Roles & ResponsibilitiesOwn the entire BPO transition lifecycle: From planning and scoping to cutover and post-implementation support, you will be the single point of contact, overseeing every aspect of the project

Proactive risk management:
Anticipate potential roadblocks and proactively implement mitigation strategies to ensure smooth sailing throughout the transition

Budget and timeline adherence:
Manage project finances effectively and deliver within the agreed-upon timeframe, keeping stakeholders informed and engaged

Process mapping and optimization:
Analyze current F&A processes, identify areas for improvement, and implement streamlined procedures within the new BPO environment

Knowledge transfer and training:
Bridge the gap between the incumbent team and the BPO provider, facilitating effective knowledge transfer and training to ensure seamless continuity

Communication and collaboration:
Build strong relationships with internal and external stakeholders, fostering clear communication and collaboration throughout the transition process.

Skills Required

12+ years of experience managing complex projects, preferably within the F&A domain.
Solid understanding of F&A processes and best practices.
Proven track record of successful BPO transition projects.

Strong project management skills:
Excellent planning, scheduling, budgeting, and risk management abilities

Exceptional communication and interpersonal skills:
Build trust and rapport with diverse stakeholders

Analytical and problem-solving skills:
Identify and resolve issues effectively.
Accounting degree preferred.
Ability to work independently and as part of a team.
Strong attention to detail and commitment to quality.
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