Managed Services Associate

2 days ago

New Delhi, India Pipeline AI Full time

Job Title: Managed Services AssociateLocation: Remote, IndiaType: Full-timeWork Hours: Flexible, with strong overlap to US business hours. Our teams align their schedules around client projects and delivery priorities.About PipelinePipeline is an AI platform that helps sales teams research, prioritize, and personalize outreach. We work with growth-stage and enterprise revenue teams to lift qualified conversations and shorten time to first meeting.We're backed by UC Berkeley and seasoned operators from leading GTM organizations. As we scale, we're building a managed services team that combines consulting discipline with operational excellence—helping our clients realize measurable revenue outcomes from day one.What You'll Do- Configure and operate AI-driven playbooks to automate prospect research and outreach workflows - Support client revenue teams by executing data-driven account research and prioritization - Build and maintain dashboards tracking campaign performance and engagement metrics - Monitor workflow quality and ensure SLAs are consistently met - Collaborate with client-facing consultants to translate strategy into execution - Conduct data cleaning, enrichment, and reporting activities to ensure accuracy and completeness - Identify recurring issues and propose process improvements - Document workflows and contribute to internal playbooks for operational excellence - Communicate progress and updates clearly through reports and team meetingsWhat You'll Bring- Bachelor's degree in Engineering, Business, Economics, Data Analytics, or a related quantitative or technical field - Up to 2 years of work experience in analytics, operations, tech consulting, software implementation, or SaaS delivery environments (e.g., Capgemini, Accenture, Deloitte, Cognizant, TCS, etc.) - Strong analytical and problem-solving mindset with attention to detail - Proficiency in spreadsheets (Google Sheets or Excel) and comfort working with data tools - Excellent written and verbal communication skills - Self-starter with high ownership, reliability, and willingness to learn quickly - Ability to work collaboratively with cross-functional and global teams - Flexibility to align work rhythm with client needs across time zonesNice-to-Have- Familiarity with CRM systems (Salesforce, HubSpot) and LinkedIn Sales Navigator - Experience with automation or outreach tools (Apollo, Outreach, Lemlist, or similar) - Exposure to B2B marketing, sales operations, or GTM analytics - Basic understanding of SQL, Python, or data visualization toolsCompensation and Benefits- CTC: INR 8 LPA + performance-based bonuses - Remote-first setup with client-facing exposure to global accounts - Direct interaction with US revenue teams and senior consultants - Fast learning curve across AI, SaaS, and revenue strategyHow to ApplyEmail your resume to careers@addpipeline.ai with the subject:"Managed Services Associate – Your Name."Please include a short note describing one project or internship where you improved a process, delivered a client outcome, or built an automation that saved time or effort.

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