IT Helpdesk Executive
4 weeks ago
PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and profitability. Job Summary We are seeking a proactive IT Helpdesk Executive – Voice Process to join our team at PSG Global Solutions India. This role is ideal for candidates with 2–4 years of experience who are passionate about IT support and eager to further develop their technical expertise in a dynamic, global environment. The ideal candidate will provide first-line IT support, manage tickets, assist users remotely, and ensure smooth resolution of IT issues. You’ll be part of a team that ensures seamless IT operations for our global workforce while gaining exposure to multiple IT systems and tools. Key Responsibilities Provide first-line IT support to users via voice, email, and ticketing systems. Troubleshoot and resolve hardware, software, and network issues remotely. Assist in Active Directory operations such as user creation, password resets, and access management. Support endpoint management and ensure proper functioning of desktops, laptops, and peripherals. Handle cloud-based email and collaboration tools for troubleshooting and user support. Log, track, and resolve tickets efficiently using IT service management tools. Escalate complex issues to senior IT team members and follow up until resolution. Maintain IT documentation and update knowledge base for common issues and resolutions. Qualifications & Required Skills 2–4 years of experience in IT Helpdesk or Technical Support (Voice Process preferred). Basic networking knowledge (TCP/IP, LAN/WAN, VPN). Experience with ticketing systems and remote support tools. Basic Active Directory operations. Strong understanding of operating systems (Windows/Linux) and endpoint management. Exposure to cloud email and collaboration platforms (Microsoft 365, Google Workspace). Excellent communication and problem-solving skills. Ability to work in a night shift environment and adapt to dynamic IT issues. Preferred Skills Intermediate networking knowledge (routing, switching, troubleshooting). Familiarity with IT service management best practices. Hands-on experience with endpoint security tools and monitoring. Solution-oriented approach with the ability to multitask and work independently. Job Details & Compensation Position: IT Helpdesk Executive – Voice Process Location: Pune, India Work Mode: On-site Shift: Night Shift Salary Range: 4.5 - 5 LPA Experience Required: 2–4 Years Expected Joining: Immediate Joiners Preferred Perks & Benefits Family Health Insurance: Comprehensive coverage for you and your family. Provident Fund (PF): Structured retirement benefits. Night Shift Allowances: Additional compensation for working in US hours. Monthly Rewards & Recognition: Celebrate your efforts and achievements regularly. Cab Facility: Safe and convenient pick-up/drop for night shifts. Fun Culture: Monthly and quarterly events to keep the energy high.
-
Helpdesk Executive
11 hours ago
Hinjewadi, Pune, Maharashtra, India Splendour co operative housing society Full timeWe need helpdesk executive for our co operative housing society in Hinjewadi phase 3. **Job Types**: Full-time, Permanent Pay: ₹180,000.00 - ₹192,000.00 per year Shift: - Day shift Work Days: - Weekend availability Ability to commute/relocate: - Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Helpdesk Executive
1 week ago
Pune, India JLL Full timeJLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management What this job involves You will be responsible for MIS Cum Helpdesk responsibilities. You would be managing the following: Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the...
-
Helpdesk Executive
10 hours ago
Pune, India JLL Full timeJLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management What this job involves You will be responsible for MIS Cum Helpdesk responsibilities. You would be managing the following: Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the...
-
Helpdesk Executive
10 hours ago
Hinjewadi, Pune, Maharashtra, India Megapolis Splendour CHS Ltd Full timeWe are a co operatI’ve housing society looking for helpdesk executive. Job role will be as below 1. He should be computer literate. Can work on Microsoft Word, excel, PPT. Can write meeting MoM’s. 2. Can speak fluently in English, Hindi and Marathi. 3. Working experience of doing rental agreements, flat resale procedures. 4. His role will be to...
-
15h Left: IT Helpdesk Executive
4 weeks ago
Hyderabad, Bengaluru, Pune, India Ghrs Training Full timeJob Description Ghrs Training is looking for an IT Helpdesk Executive to provide essential technical support in an international voice environment. If you're a graduate with experience in technical support and a good grasp of Microsoft tools, this role is for you! Key Responsibilities: - Provide first-line technical support to international users via phone,...
-
IT Helpdesk Executive
2 days ago
Pune, Maharashtra, India JLL Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
-
It Helpdesk Executive
3 weeks ago
Pune, Maharashtra, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...
-
Helpdesk Executive
1 week ago
Baner, Pune, Maharashtra, India Sign-Express Full time**Shift Time : 7 pm to 4 am IST (Work from Office)** **Location: Baner, Pune** **Job Summary**: **Key Responsibilities**: - Understand client issues and provide accurate information or solutions promptly. - Maintain records of client interactions and support requests. - Escalate complex issues to the relevant department when necessary. - Follow company...
-
IT Helpdesk Executive
4 weeks ago
Pune, India PSG Global Solutions Full timeAbout PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring...
-
Helpdesk Executive
4 days ago
Pune, India JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
