
Coverfox - Head - Client Acquisition
3 weeks ago
Head - Client Acquisition
About the Role
The role will be an integral part of business in terms of acquiring and managing large & mid-level accounts/ clients within the NBFC and MFI sectors for our Insurance Broking business or Insurance Tech arm. It entails identifying new accounts while managing existing accounts in terms of revenues, cross-sell/up-sell opportunities and sustaining positive client relationships. The incumbent is responsible for client as well as product success management and must have a deep understanding of developing & deepening business relationships with ability to thrive in a fast paced, high growth work ecosystem.
What you will do?
- Develop and manage a lead pipeline of potential clients, focusing largely across and within NBFC and MFI space, Support deepening of existing client relationships through upselling and cross selling opportunities.
- Managing and mentoring a team to drive client acquisition.
- Own the client account in an end-to-end manner from demo/ pitches to documentation & commercial agreements to managing P&L (topline, margin, revenue, renewals, pricing) of the accounts.
- Structure profitable deals that mutually support client and business vision.
- Ensure successful onboarding of clients followed by delivering as per SLAs & quality commitments.
- Stay updated on the competitor landscape through constant market research and analytics / dashboards.
- Ensure high quality deliverables per commitment on timelines and budgets through internal and external stakeholder management. Collaborate across teams viz. Sales, Tech, Digital Marketing, Product, Legal, Finance and Operations.
What we are looking for?
- 10+ years of experience in Business Development from Insurance, Insurance Tech, Financial Services, NBFC & MFI sector.
- Experience in Group Credit Life as a product is a must.
- Experience in working with senior management / decision makers within the organization and for the clients.- Experience & expertise in P&L management, leading teams to performance and client interfacing.
- Excellent verbal and written communication skills, ability to effectively negotiate and have a problem-solving approach.
- Open to travel extensively. (ref:iimjobs.com)
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