Customer Support Executive

4 weeks ago

New Delhi, India Inner Sanctum LLP Full time

Job DescriptionCompany: Inner Sanctum LLPPosition: Customer Support ExecutiveLocation: Chennai (On-site)Experience: 1–3 yearsEmployment Type: Full-TimeAbout Inner Sanctum LLPInner Sanctum LLP, founded by Gayathri Shivaram, a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire limiting beliefs, and achieve holistic well-being through proven healing and manifestation techniques.Key Responsibilities- Handle soft client calls for coordination, follow-ups, and support. - Manage and respond to daily emails professionally and promptly. - Maintain accurate records of client interactions using internal tools or CRM systems. - Ensure smooth client servicing and timely communication. - Collaborate with internal teams to deliver a seamless client experience. - Support weekend client coordination and calls, as per requirements.Requirements- 1–3 years of experience in customer support or client-facing roles. - Excellent verbal and written communication skills. - Proficiency in Gmail, Google Sheets, and CRM tools. - Professional, organized, and customer-focused approach. - Comfortable working weekends with compensatory weekday off.

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