Customer Support Executive

4 weeks ago

New Delhi, India OUTCAST Full time

Job Title: Customer Support Executive Company: Outcast We are looking for a Customer Support Executive to join our team atOutcastto manage customer calls, provide exceptional support, and resolve queries related to our products and services. This role offers an attractive in-hand salary along with opportunities for career growth. Key Responsibilities: Handle customer calls in a professional and efficient manner. Address customer queries, resolve concerns, and manage escalations. Maintain accurate records of customer interactions and follow up when required. Provide clear and accurate information to assist in resolving issues. Meet performance targets and collaborate with internal teams to manage complex cases. Job Requirements: Minimum qualification:Minimum QualificationwithExperience Range2-4 year of relevant experience. Strong communication skills inEnglishare essential. Ability to handle customer concerns with patience and clarity. Comfortable working 6Working Daysduring the DAYShift Typeshift. Ability to escalate issues appropriately and coordinate with other departments when needed. Salary 18000-21000 per month

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