Customer Support Executive
2 weeks ago
Customer Support Executive Location: Goa (Full-time, In-office) Company: The StackAbout The Stack The Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for Customer Support Executives who will deliver an exceptional service experience across digital communication channels.Role OverviewYou will be the primary point of contact for customers across email, WhatsApp, and phone. This role requires strong written and verbal communication, patience, empathy, and a structured problem-solving approach. You will manage product information queries, shipping and order status requests, and work closely with our logistics and warehousing partners to ensure timely resolutions.Key ResponsibilitiesRespond to customer inquiries across email, WhatsApp, and phone with clarity, professionalism, and empathy. Provide accurate product information and support customers in understanding usage, benefits, and related queries. Manage order status communication end-to-end including dispatch, tracking, delivery issues, and returns/exchanges. Coordinate with our third-party warehouse and logistics teams to resolve escalations, delivery delays, or fulfillment errors. Create customer tickets, track progress, and follow up until successful closure. Build and maintain customer experience SOPs and response templates to enhance consistency and efficiency. Maintain customer records and support documentation. Identify recurring issues, customer feedback themes, and improvement opportunities for the operations and product teams. Represent The Stack’s values of evidence-based clarity, transparency, and customer trust in all interactions.Requirements1-4 years of experience in customer support or service roles (D2C, FMCG, e-commerce, or logistics preferred). Strong written and verbal communication skills. Comfortable handling customer calls and resolving issues independently. Ability to work with urgency and manage multiple conversations simultaneously. Experience coordinating with logistics/3PL partners is a plus. Basic Excel or Google Sheets skills. A calm, solution-focused and empathetic approach to customers.What We OfferOpportunity to be the voice of a premium science-backed consumer brand. Direct impact on customer experience and brand loyalty. Growth path toward senior support, community, or operations roles. Supportive and transparent work environment.Work SetupFull-time in-office role based in Goa. Monday to Friday (with flexibility based on customer needs).How to ApplySend your CV to support@thestack.club with the subject Customer Support Executive – Goa and a short note on why you’d like to join The Stack.
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Customer Support Executive
3 days ago
New Delhi, India Jay Maharaj Software Consulting Pvt. Ltd. Full timeRole Description This is a full-time on-site role for a Technical Customer Support Executive at Jay Maharaj Software Consulting Pvt. Ltd. in Ahmedabad. The Customer Support Executive will be responsible for providing online support, customer service, technical support, and ensuring customer satisfaction on a day-to-day basis.Please Note:Only freshers are...
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Customer Support Executive
1 week ago
New Delhi, India The Stack Full timeCustomer Support Executive Location: Goa (Full-time, In-office) Company: The StackAbout The Stack The Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for...
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Customer Support Executive
2 days ago
New Delhi, India TP Full timeJob Title:Customer Support Executive – Banking Process Work Location: Guindy Chennai About the Role: We are hiring enthusiastic individuals for a leadingBanking Processto provide excellent customer support and service. As aCustomer Support Executive , you will handle customer queries, provide information about banking products and services, and ensure...
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Customer Support Executive
3 days ago
New Delhi, India TP Full timeJob Title:Customer Support Executive – Banking Process Work Location: Guindy Chennai About the Role: We are hiring enthusiastic individuals for a leadingBanking Processto provide excellent customer support and service. As aCustomer Support Executive , you will handle customer queries, provide information about banking products and services, and ensure...
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Customer Support Executive
4 days ago
New Delhi, India GRIPIT Full timeCompany DescriptionGripit specializes in facilitating global brands' entry and growth in India's dynamic market by providing end-to-end solutions, from market entry strategies to retail and e-commerce distribution. We ensure seamless and risk-free expansion for foreign brands, managing compliance, pricing strategies, logistics, and brand-building. By...
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Customer Support Executive
5 days ago
New Delhi, India GRIPIT Full timeCompany DescriptionGripit specializes in facilitating global brands' entry and growth in India's dynamic market by providing end-to-end solutions, from market entry strategies to retail and e-commerce distribution. We ensure seamless and risk-free expansion for foreign brands, managing compliance, pricing strategies, logistics, and brand-building. By...
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Customer Support Executive
3 weeks ago
New Delhi, India OUTCAST Full timeJob Title: Customer Support Executive Company: Outcast We are looking for a Customer Support Executive to join our team atOutcastto manage customer calls, provide exceptional support, and resolve queries related to our products and services. This role offers an attractive in-hand salary along with opportunities for career growth. Key Responsibilities: Handle...
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Customer Support Executive
9 hours ago
New Delhi, India TP Full timeCustomer Support Executive – Voice ProcessJob DescriptionWe are hiring Customer Support Executives (Voice Process) to join our growing team. The role involves handling customer queries over calls, ensuring excellent service delivery, and maintaining customer satisfaction.Key Responsibilities- Handle inbound and outbound customer calls in English & Hindi. -...
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Customer Support Executive
18 hours ago
New Delhi, India TP Full timeCustomer Support Executive – Voice ProcessJob DescriptionWe are hiring Customer Support Executives (Voice Process) to join our growing team. The role involves handling customer queries over calls, ensuring excellent service delivery, and maintaining customer satisfaction.Key Responsibilities- Handle inbound and outbound customer calls in English & Hindi. -...
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Customer Support Executive
19 hours ago
New Delhi, India bharat job post consultancy services Full timeRole: Customer Support Executive (Indore, on-site) Company Overview Website: https://www.bharatjobpost.com/ BHARAT JOB POST CONSULTANCY SERVICESis a PAN-India recruitment partner specializing in RPO,recruitment solutions, and training services.We work across sectors including IT, Telecom, Banking, NBFC, and BPO/KPO. We operate 100% online and provide100%free...
