Head of Training
4 hours ago
OVERVIEW: The Training Manager will play a critical role in the day-to-day learning and development (L&D) activities and within the organization. In this role he/she will be responsible for assessing training needs, designing, implementing, and evaluating training and development programs to meet the learning needs of employees and the goals of the organization. They work to ensure that associates and leaders acquire the necessary skills and knowledge to excel in their roles and contribute to the overall success of the company. The specialist will be responsible for the design, enhancement and delivery of Onboarding, and Ongoing employee and Leadership development. The position will evolve as the needs of the business expand.
Responsibilities: -
Develop in-house common training programs and specific requirements by internal stakeholders
Work closely with Training providers on external in-house training programs or public programs
Oversee training needs and L&D Specialists
Track budgets and negotiate contracts
Work with the HR department to develop effective and achievable learning and career development objectives.
Keep track of learning and development across all departments and individual KPI Database tracking
Hires and manages L&D specialists
Stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies
Develop special programs for Soft skill trainings of NIA staff & those of concessionaires and government agencies.
Manage the training records of all employees in a digital manner.
Expertise and Requirement:
Graduate or Degree in Business Management or a related field.
Additional certifications in L&D area
Specific experience in Hospitality industry will be preferred.
At least 12-15 years of experience in Learning & Development.
Minimum of 10 years in a managerial capacity, such as L&D Manager or Training Manager.
Significant experience with effective learning and development methods.
Experience in Hotel Industry and specifically pre-opening hotels..
Experience in Soft skills training for management and staff.
Practical experience with MS Office and Learning Management Systems (LMS).
Strong communication skills, with the ability to build relationships with employees and stakeholders.
Strong organizational skills with a business-oriented mindset.
Fluency in written and spoken English and local languages, with excellent presentation skills.
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