IT Service Desk Specialist

Job Description :3 8 years' experience in customer ServiceDesk or Help Desk environment. Handle Tier 1 help desk escalations through the company's internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows...

**Job Opportunity: Service Desk Support Specialist**We are seeking a highly skilled and detail-oriented Service Desk Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers by addressing their inquiries and troubleshooting issues related to our programs and tools.Key...

Immediate to 15 days Joiners OnlyLocation -BangaloreUS Time shiftKey Responsibilities:Manage Tier 1 help desk tickets through the company's internal ticketing system. Troubleshoot common IT issues and provide support for O365, client applications, and daily operating environments using available tools. Perform basic Windows administration tasks, including...

Immediate to 15 days Joiners OnlyLocation -BangaloreUS Time shiftKey Responsibilities:- Manage Tier 1 help desk tickets through the company's internal ticketing system.- Troubleshoot common IT issues and provide support for O365, client applications, and daily operating environments using available tools.- Perform basic Windows administration tasks,...

Job Title:Front Desk Support SpecialistThe Front Desk Support Specialist will be responsible for delivering exceptional customer service to visitors and employees alike. This individual will serve as the first point of contact, ensuring a welcoming experience.Key Responsibilities:

Immediate to 15 days Joiners Only Location -Bangalore US Time shift Key Responsibilities: Manage Tier 1 help desk tickets through the company's internal ticketing system. Troubleshoot common IT issues and provide support for O365, client applications, and daily operating environments using available tools. Perform basic Windows administration tasks,...

ResponsibilitiesManage and resolve incidents efficiently to ensure minimal disruption to business operationsProvide expert support for service desk operations ensuring timely and effective resolution of user issuesUtilize Service Now platform to track manage and report incidents and service requestsImplement and maintain Windows-based systems to ensure...

6 month fixed term contract working UK office hoursAs Service Desk Agent (SDA), you will ensure a consistent quality of service for the installation, maintenance, and break fix incidents by way of incident ownership, monitoring, tracking and communication resulting in the adherence to customer Service Level Agreements and the delivery of exemplary levels of...

100% Work from OfficeJob Description: Service Desk Coordinator will coordinate the Service Desk activities and tasks, being responsible for coordinating consistent response, communication and delivery of Service Desk-based activities. In this role, some of the key responsibilities will be to:•Open and review Service Desk Calls; ensuring the customer...

We are looking for a Service Desk Technician for one of our clients. Your job scope is as follows:Provide first-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer systems and...